Hi Dick. Yes, we have indeed started working on 6.1. If we hadn't, I wouldn't have mentioned it on the list. Work on this began last Thursday and we'll do all we can to get it out as soon as possible.
The e-mail databases are converted when you upgrade from a previous version to 6.1. I think the confunsion has been caused by us suggesting that those who can try deleting their database just to see if this makes any difference. However the conversion process is working very well and I'm not aware of any problems relating to it. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] http://www.humanware.com "Richard Myers" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 10/03/2005 04:17 a.m. Please respond to Braillenote List <[email protected]> To [email protected] cc Subject RE: [Braillenote] 6.1 and PDI Hello, Jonathan, Well, I'll go along with you on that. Your 6.11 upgrade will fix everything, I am sure. However, have you started on 6.11 yet? From what I have read, it is what in the old days we used to call "vaporware", just a bunch of promises to keep the money rolling in. Nothing wrong with that. After all, that idea has been used before, and with some success to boot. One thing which seems to be very disturbing to many users is the general belief that the E-mail stored under Version 5 is not compatable nor recoverable with version 6. Is that really true? It seems like everybody, including Microsoft, has the right to invent their own format for what really ought to be straight text or doc format. Of course, that probably wouldn't work, even though text format is almost universal, it is put together so sloppily that it isn't satisfactory for even printing. I would have thought, though, that someone might have addressed this apparent incompatibility between versions 5 and 6. I hope it was not planned. There are a number of messages I have seen on this computer that have come from BN owners that appear to be badly scrambled, or at least have hundreds of extra characters scattered through them. Now, I am not trying to be negative at all about this. This is just what I have observed. Would it be possible for people who have already upgraded to 6.1 and found it to be too full of problems to deal with to receive a reversion to Version 5 while waiting for Version 6.11 to be fully developed and beta-tested? I think that would be a real plus in PR, and your customers would be very happy. Dick Myers From: [EMAIL PROTECTED] Reply-To: Braillenote List <[email protected]> To: Braillenote List <[email protected]> Subject: RE: [Braillenote] 6.1 and PDI Date: Wed, 9 Mar 2005 09:25:23 +1300 Dick, there are three problems that we are aware of relating to 6.1. So I think it is a gross exaggeration to talk about all the problems. I'm certainly prepared to front up on this list and state clearly where there are issues as I did yesterday, however I'm not prepared to let exaggerations go unchallenged because negativity is contagious. There was an issue relating to the database conversion process from the old format to the new one with respect to dial-up customers, for which we documented a work-around within a very short time and will be fixed in 6.11. And there are issues with the e-mail. Finally, a particular hard disk drive that was never that widely sold does not have a Windows CE 4.2 driver at this time and we are working on that. The issue with the Superdisk is well documented in the release notes, and the manufacturer has now come up with a driver for us. So this was not a defect, but a decision we made. There are far many more people who don't use Superdisk drives than do, so we made the call to clearly document it and release 6.1 pending the availability of a new driver from the manufacturer. KeySoft 6.1 upgrades the entire operating system and adds some major improvements in performance and functionality. We'll do all we can to fix the small number of issues there are, but I can assure you, beta testers did a fine job in helping us put together a major technically ambitious project. To have been able to construct a completely accessible operating system upgrade is something very new. Jonathan Mosen BrailleNote Product Marketing Manager HumanWare DDI: +64-3-373-6192 Fax: +64-3-384 4933 Mobile: +64-21 466 736 Email: [EMAIL PROTECTED] http://www.humanware.com "Richard Myers" <[EMAIL PROTECTED] l.com> To Sent by: [email protected] braillenote-bounc cc [EMAIL PROTECTED] .com Subject RE: [Braillenote] 6.1 and PDI 08/03/2005 08:17 p.m. Please respond to Braillenote List <[EMAIL PROTECTED] .pulsedata.com> Hello, Isaac, I am probably in the vast minority here, but I agree with you, especially as regards the charge date and shipping date. Think of all the interest someone is making off that money for almost 6 months, and think of all the interest and use of that money you have lost. From what I have read on this list, the forced purchase of the intermediate software is unfair. Also, from reading all the problems people are having with 6.1, it is beginning to look as if we all are beta testers for a hastily cobbled together system. I hope I am wrong here. I was wrong when I offered to convert audio tapes to Braille-readable text because suddenly everyone found the instructions in text somewhere in their instruction CDs. Perhaps I will be wrong again when users suddenly discover that they were just not reading the instructions correctly. In hopes of a better tomorrow Dick Myers From: Isaac Obie <[EMAIL PROTECTED]> Reply-To: Braillenote List <[email protected]> To: [email protected] Subject: [Braillenote] 6.1 and PDI Date: Mon, 7 Mar 2005 12:27:39 -0500 (EST) Hello floks, I am appalled at these things: 1. having one's credit card charged the day the order for 6.1 was placed although the order didn't come in until six months later. 2. Not being told that 6.1 lacked the ability to allow one to use their superdisk drive. 3. the fact that 6.1 lacks bluetooth support. 4. that PDI chose not to inform people of these things when and where they occurred. 5. the lack of communications between PDI and it's customers. I would've contested the charge to my credit card immediately! You don't charge me until you ship the goods, otherwise I contest! I certainly don't understand these issues. Now I know why people are anxious about their upgrades arriving! they've been charged! I believe the list deserves explanations of these tactics. thank you. Isaac ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote (8):[(8) ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenot ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote (8):[(8) ___ To leave the BrailleNote list, send a blank message to [EMAIL PROTECTED] To view the list archives or change your preferences, visit http://list.pulsedata.com/mailman/listinfo/braillenote
