Or simply use something like MantisBT. Jeremy Burns Class Outfit
http://www.classoutfit.com On 13 Dec 2011, at 11:32:04, MetZ wrote: > Hi all! > > I am in the process of building a simple support ticket system for my > web application, and I would like some input and/or suggestions on how > to get the functionality I am looking for. > > 1) Add Email adresses (example: supp...@domain.com) > 2) Retrieve emails via pop3 from mailserver (I do not want to use > imap, I want to empty the mailbox) > 3) Save emails to database (structure? suggestions on how to do this?) > 4) Reply to sender with "you message has been received, your ticket > number is 123456" > 5) Online handling of tickets items (unique url for user to be able to > modify/write more info to the ticket) > example: domain.com/support/ticket?823e9d923dm3m403dm3409fj340fr34 > 6) Ticket status (Waiting, Replied, Closed) > > So, any suggestions, know of any plugins or something that will help > me out making this, I will as always, appreciate any input ;) > > Thanks all! > -Tom > > -- > Our newest site for the community: CakePHP Video Tutorials > http://tv.cakephp.org > Check out the new CakePHP Questions site http://ask.cakephp.org and help > others with their CakePHP related questions. > > > To unsubscribe from this group, send email to > cake-php+unsubscr...@googlegroups.com For more options, visit this group at > http://groups.google.com/group/cake-php -- Our newest site for the community: CakePHP Video Tutorials http://tv.cakephp.org Check out the new CakePHP Questions site http://ask.cakephp.org and help others with their CakePHP related questions. To unsubscribe from this group, send email to cake-php+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/cake-php
