NETWORK WORLD NEWSLETTER: STEVE TAYLOR AND LARRY HETTICK ON CONVERGENCE 08/23/04 Today's focus: VoIP - tried it and didn't like it?
Dear [EMAIL PROTECTED], In this issue: * Call for dissatisfied VoIP users * Links related to Convergence * Featured reader resource _______________________________________________________________ This newsletter is sponsored by Cisco Systems NW SPECIAL REPORT: IP Telephony Security: An Overview A comprehensive security strategy focuses on protection, privacy and control. This paper examines the migration of telephony, looks at that demands placed on the network, and scrutinizes the impact on security and methods for dealing with them. http://www.fattail.com/redir/redirect.asp?CID=73089 _______________________________________________________________ Weekly Webcast Newsletter The weekly Webcast Newsletter brings you information on webcasts available on NW Fusion - your 24/7 source for the latest solutions and strategies, complete with links, resources, and the personal answers you need. Covering vital topics like security, applications, wireless, and more, our webcasts are highly focused, single-topic briefings from experts in technology. Sign up today! http://www.fattail.com/redir/redirect.asp?CID=72887 _______________________________________________________________ Today's focus: VoIP - tried it and didn't like it? By Steve Taylor and Larry Hettick It's a lot easier to find success stories than failure stories. First of all, vendors are always happy to talk about satisfied customers while trying, naturally, to sweep unhappy customers under the carpet. Secondly, we all prefer to talk about our successes rather than our failures. The preliminary results from the just-completed dat- collection phase of the Webtorials 2004 VoIP State-of-the-Market survey indicate that most respondents are happy with their VoIP. In fact, a whopping 69% rated VoIP positively, 15% were neutral, and only 16% chose a negative response. Nevertheless, being the curious sorts that we are, we decided it would be most interesting to find out a bit more about what went wrong for those who were dissatisfied. This could be useful both for finding out if these are problems that vendors might be able to address and for advising users on potential pitfalls. To that end, we've prepared a very short survey. So far, it looks like the primary reasons people have been dissatisfied center around administrative, as opposed to technical, reasons. We've also not found any one supplier singled out. Rather, the companies with which people are dissatisfied seem to correlate rather well with market share. Of course, we don't want to say too much about the preliminary survey results while we're still gathering data. We would really appreciate you filling out this survey if - and only if - you're dissatisfied. If you are satisfied or neutral, please do not complete the survey. And once we get the results, we'll let you know what we learned. Here's the survey: <http://www.surveymonkey.com/s.asp?u=94613593787> RELATED EDITORIAL LINKS VoIP requires wide range of planning Network World, 06/14/04 http://www.nwfusion.com/news/2004/0614voip.html State IT execs betting on VoIP Network World, 08/23/04 http://www.nwfusion.com/news/2004/082304nastd.html?nl2 _______________________________________________________________ To contact: Steve Taylor and Larry Hettick Steve Taylor is President of Distributed Networking Associates and Publisher/Editor-in-Chief of Webtorials.Com. For more detailed information on most of the topics discussed in this newsletter, connect to Webtorials.Com <http://www.webtorials.com/>, the first Web site dedicated exclusively to market studies and technology tutorials in the Broadband Packet areas of Frame Relay, ATM, and IP. He can be reached at <mailto:[EMAIL PROTECTED]> Larry Hettick an industry veteran with over 20 years of experience in voice and data. He is currently Vice President for Wireline Solutions at Current Analysis, the leading competitive response solutions company. He can be reached at <mailto:[EMAIL PROTECTED]> _______________________________________________________________ This newsletter is sponsored by Cisco Systems NW SPECIAL REPORT: IP Telephony Security: An Overview A comprehensive security strategy focuses on protection, privacy and control. This paper examines the migration of telephony, looks at that demands placed on the network, and scrutinizes the impact on security and methods for dealing with them. http://www.fattail.com/redir/redirect.asp?CID=73088 _______________________________________________________________ ARCHIVE LINKS Archives of the Convergence newsletter: http://www.nwfusion.com/newsletters/converg/index.html _______________________________________________________________ The numbers are in - ROI in convergence Learn how to improve productivity within your IT department by 45%, reduce travel of your IT staff by 42%, enhance remote access, and reduce training for your IT staff. Watch this webcast now. http://www.fattail.com/redir/redirect.asp?CID=72888 _______________________________________________________________ FEATURED READER RESOURCE WONDERING IF YOUR PAY IS UP TO SNUFF? Check out Network World's 2004 Salary Calculator to see if you're getting paid what you're worth. Using data collected in the 2004 Network World Salary Survey, we've programmed this calculator with several categories that could affect your pay. Answer the questions and find out what the average salary is for your job category. Click here: <http://www.nwfusion.com/salary/2004/calculator.html> _______________________________________________________________ May We Send You a Free Print Subscription? You've got the technology snapshot of your choice delivered at your fingertips each day. Now, extend your knowledge by receiving 51 FREE issues to our print publication. 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