NETWORK WORLD NEWSLETTER: STEVE TAYLOR AND JOANIE WEXLER ON WIDE AREA NETWORKING 09/16/04 Today's focus: Presence vs. productivity
Dear [EMAIL PROTECTED], In this issue: * Are presence apps and productivity at odds? * Links related to Wide Area Networking * Featured reader resource _______________________________________________________________ This newsletter is sponsored by Adran Does the work of five devices for the price of one! The new NetVanta 1224STR from ADTRAN looks like a switch, but operates as an all-in-one network access solution. In a compact 1U chassis, it includes a 24-port, managed Layer 2 Ethernet switch, full-featured IP router, firewall, VPN, and DSU/CSU. Available at a price well below competing multi-box solutions, the NetVanta 1224STR will change the way you connect remote locations! Register to win a NetVanta 1224STR now!! http://www.fattail.com/redir/redirect.asp?CID=81195 _______________________________________________________________ CHECK OUT NW FUSION'S NEW WHITE PAPER LIBRARY NW Fusion's White Paper Library was recently re-launched with new features and improved capabilities! Sort NW Fusion's library of white papers by Date and Vendor, view white papers by TECHNCIAL CATEGORY, mouse over white paper descriptions and take advantage of our IMPROVED white paper search engine. CLICK HERE: http://www.fattail.com/redir/redirect.asp?CID=81161 _______________________________________________________________ Today's focus: Presence vs. productivity By Steve Taylor and Joanie Wexler High-performance branch-office router developments this week from Cisco will, among many other things, help drive VoIP capabilities to distributed enterprise locations. Eventually, say analysts, once you have IP phones at branch sites, you should be able to "presence-enable" your entire enterprise. Presence-based communication is real-time interaction on a VoIP network that allows users to be contacted via their choice of device or application regardless of where they are. Analysts say that presence applications will enable folks within enterprises to find and interact with others when needed and reduce communications costs. It should also reduce time spent dealing with voicemail and e-mail and scheduling conference calls. Some of the products in this area are Microsoft Office Live Communications Server 2003, IBM's Lotus Sametime (instant messaging) and Siemens OpenScape instant conferencing and collaboration. But for how many individuals is presence-enablement realistic? And at what point do we cease managing technology and allow it to manage us? A couple of points: * In cases of emergency, healthcare professionals, those in ��public safety enforcement and employees in certain other jobs ��absolutely must be found right away. Some other types of ��workers, however, can only be interrupted so often before their ��productivity gets reduced to nil. We each only have one brain ��and one mouth, after all. That's why we have automated messaging ��systems, secretaries and assistants. * Is it really kosher to be in a meeting that someone has taken ��the time and effort to organize, only to be interrupted ��continually by your wireless LAN or cell phone, instant ��messaging system, or e-mail? * There is personal responsibility that comes with managing ��one's own "presence," and this requires training. Consider an ��experience Joanie had last week: A woman left her a message to call an internal corporate number in a large business. There was a deadline attached to the matter at hand. Joanie called the number repeatedly throughout the day, only to get a male voice stating that she had reached a completely different number and that "we" weren't here to take her call. She sent the woman an e-mail, but didn't get a response. So she called the local phone company to see if the line was crossed, but was put through to repair. She tried calling through the company's switchboard, still getting the male-voice recording. She called another employee in the company. That individual had the same experience and called the corporate IT department. It turned out that the employee in question had simply forwarded her wired VoIP extension to her cell phone. She had mistakenly erased her own personal voice recording, and her husband had recorded a generic one in its place. Innocent enough, but consider all the wasted time! This all boils down simply to remembering to enforce business-professional behavior. Teleworking and mobility on the job are fine and dandy. But sometimes it seems we have so many ways to communicate that we've lost the ability to manage them effectively. And productivity is waning because of it. RELATED EDITORIAL LINKS Presence applications poised for takeoff Network World, 09/06/04 http://www.nwfusion.com/news/2004/090604specialfocus.html Siemens updates presence, collaboration suite Network World, 07/12/04 http://www.nwfusion.com/news/2004/071204siemens.html Mixed messages of telework's future Network World, 08/02/04 http://www.nwfusion.com/net.worker/news/2004/0802netlead.html _______________________________________________________________ To contact: Steve Taylor and Joanie Wexler Steve Taylor is President of Distributed Networking Associates and Publisher/Editor-in-Chief of Webtorials.Com. For more detailed information on most of the topics discussed in this newsletter, connect to Webtorials.Com <http://www.webtorials.com/>, the first Web site dedicated exclusively to market studies and technology tutorials in the Broadband Packet areas of Frame Relay, ATM, and IP. He can be reached at <mailto:[EMAIL PROTECTED]> Joanie Wexler is an independent networking technology writer/editor in California's Silicon Valley who has spent most of her career analyzing trends and news in the computer networking industry. She welcomes your comments on the articles published in this newsletter, as well as your ideas for future article topics. Reach her at <mailto:[EMAIL PROTECTED]>. _______________________________________________________________ This newsletter is sponsored by Cisco IP Communications represents a major opportunity for businesses large and small. By eliminating the need to maintain separate telephone and data infrastructures, extraordinary benefits are often achieved. For information on the union of telephony and data on a single physical network and the security issues involved see the Special Report IP Telephony Security: http://www.fattail.com/redir/redirect.asp?CID=81186 _______________________________________________________________ ARCHIVE LINKS Archive of the WAN newsletter: http://www.nwfusion.com/newsletters/frame/index.html _______________________________________________________________ FEATURED READER RESOURCE ACCESS NW'S IN-DEPTH REPORT ON: BLADE SERVERS Available now is Network World's Technology Insider on: Blade Servers. Find out why early adopters of blade server technology say the benefits aren't science fiction, how blade servers differ by vendor, why blade servers are perfectly suited for today's data centers, review our extensive blade server buyer's guide and more. Click here: <http://www.nwfusion.com/nlwan596> _______________________________________________________________ May We Send You a Free Print Subscription? 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