jhar1945 wrote:
>> Most odd. I've contacted Tiscali but knowing the efficiency of their
>> help line I'm not holding my breath. Roger
>>
> The day we spent £20 on phone calls to the Tiscali help line,
> including calls from our computer consultant, without making any
> progress whatever was also the day we left Tiscali!
> John

I now feel that any *big* ISP just takes the proverbail ....
So now I'm with a medium sized one, that only takes orders from its 
re-sellers - so it's up to the re-seller to provide the extras (like web 
space and e-mail) and sort out all the problems, and he needs my custom to 
stay afloat.  Also I do not get into long contracts - one month and I'm off 
elsewhere if I don't get the service *I* want.  It may cost a couple of quid 
more, but I have a rock solid fast connection with *true* unlimited 
downloads in the off-peak time - no fair-use policy, etc.

Ron Jones
Process Safety & Development Specialist
Don't repeat history, unreported chemical lab/plant near misses at
http://www.crhf.org.uk Only two things are certain: The universe and
human stupidity; and I'm not certain about the universe. ~ Albert
Einstein 




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