In a message dated 03/02/2010 21:30:33 GMT Standard Time, [email protected] writes:
Your problems, from what you describe, could be non-availability of DNS servers or failure of the connection between BT and AOL rather than a fault on your local broadband (details of error messages would help here). I get several different error messages, sometimes when I re-try to log-on immediately I get a different message . However the error messages all include OS WinXP - SP3 ACS 4.6.61.4 and Firewall not found. The detail messages I get are: AC-0000 er 0x900000000 TCP/IP Connection IP is operational AC-3100 er 0x84008503 TCP/IP connection cannot reach AOL AC-3101 er 0x84008504 same narrative as above I think (didn't make a not of it) If you are au fait with AOL I often get a red banner across the top of the log-on screen saying something to the effect that AOL cannot make a connection. When I log-on during the process two messages are displayed consecutively, sometimes the square with the first of the three logos changes and the message 'trying to establish a TCP/IP connection' stays displayed until it fails with one of the above messages in the last of the three or four error handling boxes that are displayed. On other occasions after the first 'trying to ...' message has been displayed, the second logo box changes and the message 'checking password' appears and after some time it fails and displays the three or four error message boxes as before. Someone has suggested something along the lines of the second suggestion below, but what to do to find out the answers, I perhaps need more detailed help as is outside my comfort zone. I have a DG834Gv3ASDL2 Modem Router and I have used both ethernet and wireless WG111v2 links to two different (but similar configuration Dell 5150 desktop PCs (plenty of spare disk capacity, 2Gb memory and 3.0Mhz Pentium 4 processors)). I use a McAffee firewall (courtesy AOL) and AVG antivirus. You should be able to check out the local connection status on your ADSL router and it would be useful to know whether the ADSL is up or down when you have problems Arthur Naylor [Non-text portions of this message have been removed]
