We are experiencing a 5 minute session timeout after users login to our
Elucian Banner system via CAS. We think it's an issue in Banner, but wanted
to see if anyone else has come across the issue.

It only seems to occur when the user already has an existing CAS SSO
session (TGT cookie), and not if they are starting a new login from CAS
when going into Banner.

Here is how we are able to replicate the issue:

1) User logs into a CAS-enabled application (other than Banner)
2) User goes into Banner via its SSO URL (this will redirect to CAS, which
sends a 302 back with a ticket)
3) After no activity in Banner for 5 minutes the user returns and refreshes
the page. A popup that says "Session Timeout Occurred" is displayed to the
user.

We have SLO disabled in our CAS instance (due to previous issues with it
automatically logging out Blackboard users).

Thanks for any help you can provide.

-Adam

-- 
- CAS gitter chatroom: https://gitter.im/apereo/cas
- CAS mailing list guidelines: https://apereo.github.io/cas/Mailing-Lists.html
- CAS documentation website: https://apereo.github.io/cas
- CAS project website: https://github.com/apereo/cas
--- 
You received this message because you are subscribed to the Google Groups "CAS 
Community" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To view this discussion on the web visit 
https://groups.google.com/a/apereo.org/d/msgid/cas-user/CAN6MV5Op8%2BZmgB3vAq%2BaNHbjRwwGA_w7Y4jozVb605SGXFXcag%40mail.gmail.com.

Reply via email to