Adam,

Is the TGC still active, that is can you access a third CAS SSO enabled
application?
Check CAS logs to see if Banner is sending a logout request to CAS.
If the TGC is still alive, then it must be a Banner config.

I am not far enough along in CAS setup to poke at Banner and provide
more detail.

Ray

On 15/02/17 08:45 AM, Adam Causey wrote:
> We are experiencing a 5 minute session timeout after users login to
> our Elucian Banner system via CAS. We think it's an issue in Banner,
> but wanted to see if anyone else has come across the issue.  
>
> It only seems to occur when the user already has an existing CAS SSO
> session (TGT cookie), and not if they are starting a new login from
> CAS when going into Banner.
>
> Here is how we are able to replicate the issue:
>
> 1) User logs into a CAS-enabled application (other than Banner)
> 2) User goes into Banner via its SSO URL (this will redirect to CAS,
> which sends a 302 back with a ticket)
> 3) After no activity in Banner for 5 minutes the user returns and
> refreshes the page. A popup that says "Session Timeout Occurred" is
> displayed to the user.
>
> We have SLO disabled in our CAS instance (due to previous issues with
> it automatically logging out Blackboard users).
>
> Thanks for any help you can provide.
>
> -Adam
>
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-- 
Ray Bon
Programmer Analyst
Development Services, University Systems
2507218831 | CLE C023 | [email protected]

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