Thanks will try that, the tricky part is trying to reproduce the issue since it doesn't happen to often and it tends to be an end user who encounters it.
___________________ Juan Quintanilla UTS - Enterprise Group 305-348-6573 jquin...@fiu.edu<mailto:jquin...@fiu.edu> ________________________________ From: Mailvaganam, Hari <hari.mailvaga...@ubc.ca> Sent: Wednesday, July 8, 2015 3:53 AM To: cas-user@lists.jasig.org Subject: RE:[cas-user] CAS User remains on login page Trace the HTTP headers - may have a clue there? Sample Firefox plugin:https://addons.mozilla.org/en-us/firefox/addon/live-http-headers/ ________________________________ From: Juan Quintanilla [jquin...@fiu.edu] Sent: Tuesday, July 07, 2015 06:53 To: cas-user@lists.jasig.org Subject: [cas-user] CAS User remains on login page Hi, We currently deployed CAS 3.6.0 with backend ldap and oracle Db for ticketing and everything seems to be working great, but on occasion we have had some users who have gone to a particular site report that when they are redirected to the CAS Login page from the client application they are not able to login. If they enter bad credentials no error message is displayed and if they enter the correct credentials they are redirected back to the CAS login page. When I check the CAS server logs I do not see any transactions for the user nor do I see failed authentication attempts for Ldap, its as if the communication is not even reaching the server, the tomcat logs don't report any errors for the times when the issue is encountered. It seems to happen sporadically since other users have no problem logging in. Once the user closers their browser or tab and tries again they are able to login. Just wanted to see if anyone has encountered something similar in their environment, I'm thinking it has to be something relating to the networking side. ___________________ Juan Quintanilla jquin...@fiu.edu<mailto:jquin...@fiu.edu> -- You are currently subscribed to cas-user@lists.jasig.org as: hari.mailvaga...@ubc.ca To unsubscribe, change settings or access archives, see http://www.ja-sig.org/wiki/display/JSG/cas-user -- You are currently subscribed to cas-user@lists.jasig.org as: jquin...@fiu.edu To unsubscribe, change settings or access archives, see http://www.ja-sig.org/wiki/display/JSG/cas-user -- You are currently subscribed to cas-user@lists.jasig.org as: arch...@mail-archive.com To unsubscribe, change settings or access archives, see http://www.ja-sig.org/wiki/display/JSG/cas-user