Thanks will try that, the tricky part is trying to reproduce the issue since it 
doesn't happen to often and it tends to be an end user who encounters it.


___________________
Juan Quintanilla
UTS - Enterprise Group
305-348-6573
jquin...@fiu.edu<mailto:jquin...@fiu.edu>


________________________________
From: Mailvaganam, Hari <hari.mailvaga...@ubc.ca>
Sent: Wednesday, July 8, 2015 3:53 AM
To: cas-user@lists.jasig.org
Subject: RE:[cas-user] CAS User remains on login page

Trace the HTTP headers - may have a clue there?

Sample Firefox 
plugin:https://addons.mozilla.org/en-us/firefox/addon/live-http-headers/
________________________________
From: Juan Quintanilla [jquin...@fiu.edu]
Sent: Tuesday, July 07, 2015 06:53
To: cas-user@lists.jasig.org
Subject: [cas-user] CAS User remains on login page


Hi,



We currently deployed CAS 3.6.0 with backend ldap and oracle Db for ticketing 
and everything seems to be working great, but on occasion we have had some 
users who have gone to a particular site report that when they are redirected 
to the CAS Login page from the client application they are not able to login.  
If they enter bad credentials no error message is displayed and if they enter 
the correct credentials they are redirected back to the CAS login page.



When I check the CAS server logs I do not see any transactions for the user nor 
do I see failed authentication attempts for Ldap, its as if the communication 
is not even reaching the server, the tomcat logs don't report any errors for 
the times when the issue is encountered.  It seems to happen sporadically since 
other users have no problem logging in.  Once the user closers their browser or 
tab and tries again they are able to login.



Just wanted to see if anyone has encountered something similar in their 
environment, I'm thinking it has to be something relating to the networking 
side.


___________________
Juan Quintanilla
jquin...@fiu.edu<mailto:jquin...@fiu.edu>

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