Hey John,

Contact our support team [email protected] and they can get you straightened 
out on a replacement. I cc them on this as well
Sent from my Verizon Wireless BlackBerry

Regards,

 Joe Astorino - CCIE #24347
Sr. Technical Instructor - IPexpert
Mailto: [email protected]
Telephone: +1.810.326.1444
Live Assistance, Please visit: www.ipexpert.com/chat
eFax: +1.810.454.0130

IPexpert is a premier provider of Self-Study Workbooks, Video on Demand, Audio 
Tools, Online Hardware Rental and Classroom Training for the Cisco CCIE (R&S, 
Voice, Security & Service Provider) certification(s) with training locations 
throughout the United States, Europe, South Asia and Australia. Be sure to 
visit our online communities at www.ipexpert.com/communities and our public 
website at www.ipexpert.com 

-----Original Message-----
From: John Dooner <[email protected]>
Date: Sat, 8 May 2010 10:21:08 
To: Joe Astorino<[email protected]>
Cc: 'Segun Daini<[email protected]>; Dani 
Arisandy<[email protected]>; 
[email protected]<[email protected]>
Subject: Re: [OSL | CCIE_RS] Blended Learning system harddrive and windows 
764bit

Well I am unable to run the BLS HD by clicking the ipexpert.exe file  
even with the new files I downloaded. Would it be possible to get a  
new HD and I can return the one I have?

Sent from my iPhone

On May 6, 2010, at 12:47 PM, Joe Astorino <[email protected]>  
wrote:

> Hey John,
>
> I wanted to share with you my experiences.  I HATE Windows Autoplay
> (If I want to open the CD/DVD I will open it myself right?).  When I
> plug in my copy of the BLS on win7 64-bit, auto-run will attempt to
> load.  I cancel it, manually browse to the hard drive and am able to
> manually execute the ipexpert.exe.  That seems to work for me.  By all
> means give it a try, I am just trying to help by giving you my
> experiences as well. Also like Marko said, support may have heard of
> this and may have some more light to shed on the topic.
>
>
>
>
>
> On Thu, May 6, 2010 at 1:26 PM,  <[email protected]> wrote:
>> I think it may have to do with autoplay.
>> If I open the harddrive in explorer and click the ipexpert icon it  
>> won't
>> play in XP.
>> If I allow autoplay to execute the file it will play.
>> I have autoplay turned off in Windows 7 and am trying to click the  
>> icon in
>> explorer and am getting the same error message as xp.
>> I will try to run it via autoplay when I get home tonight.
>>
>> On May 6, 2010 12:10pm, Joe Astorino <[email protected]> wrote:
>>> I wonder if you are having any issues running other .exe programs???
>>>
>>> I wonder if it may be AV related
>>>
>>>
>>>
>>> On Thu, May 6, 2010 at 7:50 AM, 'Segun Daini [email protected]>  
>>> wrote:
>>>
>>>> I run it on Win7 too. Its excellent.
>>>
>>>> ________________________________
>>>
>>>> From: Dani Arisandy [email protected]>
>>>
>>>> To: Joe Astorino [email protected]>; John Dooner [email protected] 
>>>> >
>>>
>>>> Cc: [email protected]
>>>
>>>> Sent: Thu, May 6, 2010 9:28:30 AM
>>>
>>>> Subject: Re: [OSL | CCIE_RS] Blended Learning system harddrive and
>>>> windows
>>>
>>>> 764bit
>>>
>>>>
>>>
>>>> I'm running win7 32bit.
>>>
>>>> No problem with my BLS hard drive.
>>>
>>>>
>>>
>>>> -----Original Message-----
>>>
>>>> From: [email protected]
>>>
>>>> [mailto:[email protected]] On Behalf Of Joe  
>>>> Astorino
>>>
>>>> Sent: 06 Mei 2010 9:50
>>>
>>>> To: John Dooner
>>>
>>>> Cc: [email protected]
>>>
>>>> Subject: Re: [OSL | CCIE_RS] Blended Learning system harddrive and
>>>
>>>> windows 764bit
>>>
>>>>
>>>
>>>> I run windows 7 64-bit professional version and my BLS hard drive  
>>>> runs
>>>
>>>> fine.  Anybody else out there running on win7 64-bit ???
>>>
>>>>
>>>
>>>> On Wed, May 5, 2010 at 10:42 PM, John Dooner [email protected]>  
>>>> wrote:
>>>
>>>>> I am having a problem running the harddrive in windows 7. If I  
>>>>> click
>>>
>>>>> the ipexpert application icon I get an error message "No user exe
>>>
>>>>> found. Aborting." I can run the harddrive in XP Pro, but for some
>>>
>>>>> reason I can't get it to run right in Windows 7.
>>>
>>>>> _______________________________________________
>>>
>>>>> For more information regarding industry leading CCIE Lab training,
>>>
>>>> please visit www.ipexpert.com
>>>
>>>>>
>>>
>>>>
>>>
>>>>
>>>
>>>>
>>>
>>>> --
>>>
>>>> Regards-bit
>>>
>>>>
>>>
>>>>
>>>
>>>>
>>>
>>>> Joe Astorino - CCIE #24347
>>>
>>>> Sr. Technical Instructor - IPexpert
>>>
>>>> Mailto: [email protected]
>>>
>>>> Telephone: +1.810.326.1444
>>>
>>>> Live Assistance, Please visit: www.ipexpert.com/chat
>>>
>>>> eFax: +1.810.454.0130
>>>
>>>>
>>>
>>>> IPexpert is a premier provider of Self-Study Workbooks, Video on
>>>
>>>> Demand, Audio Tools, Online Hardware Rental and Classroom  
>>>> Training for
>>>
>>>> the Cisco CCIE (R&S, Voice, Security & Service Provider)
>>>
>>>> certification(s) with training locations throughout the United  
>>>> States,
>>>
>>>> Europe, South Asia and Australia. Be sure to visit our online
>>>
>>>> communities at www.ipexpert.com/communities and our public  
>>>> website at
>>>
>>>> www.ipexpert.com
>>>
>>>> _______________________________________________
>>>
>>>> For more information regarding industry leading CCIE Lab training,
>>>
>>>> please visit www.ipexpert.com
>>>
>>>> _______________________________________________
>>>
>>>> For more information regarding industry leading CCIE Lab training,
>>>> please
>>>
>>>> visit www.ipexpert.com
>>>
>>>>
>>>
>>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> --
>>>
>>> Regards,
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> Joe Astorino - CCIE #24347
>>>
>>> Sr. Technical Instructor - IPexpert
>>>
>>> Mailto: [email protected]
>>>
>>> Telephone: +1.810.326.1444
>>>
>>> Live Assistance, Please visit: www.ipexpert.com/chat
>>>
>>> eFax: +1.810.454.0130
>>>
>>>
>>>
>>> IPexpert is a premier provider of Self-Study Workbooks, Video on
>>>
>>> Demand, Audio Tools, Online Hardware Rental and Classroom Training  
>>> for
>>>
>>> the Cisco CCIE (R&S, Voice, Security & Service Provider)
>>>
>>> certification(s) with training locations throughout the United  
>>> States,
>>>
>>> Europe, South Asia and Australia. Be sure to visit our online
>>>
>>> communities at www.ipexpert.com/communities and our public website  
>>> at
>>>
>>> www.ipexpert.com
>>>
>
>
>
> -- 
> Regards,
>
>
>
> Joe Astorino - CCIE #24347
> Sr. Technical Instructor - IPexpert
> Mailto: [email protected]
> Telephone: +1.810.326.1444
> Live Assistance, Please visit: www.ipexpert.com/chat
> eFax: +1.810.454.0130
>
> IPexpert is a premier provider of Self-Study Workbooks, Video on
> Demand, Audio Tools, Online Hardware Rental and Classroom Training for
> the Cisco CCIE (R&S, Voice, Security & Service Provider)
> certification(s) with training locations throughout the United States,
> Europe, South Asia and Australia. Be sure to visit our online
> communities at www.ipexpert.com/communities and our public website at
> www.ipexpert.com
_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit 
www.ipexpert.com

Reply via email to