Christian - the problem you are running into is an old one and it would be nice if Unity 4.0.5 supported something differently - but alas - it does not. That functionality is hard-coded into the Unity TSP driver - with no selectable option to change it. You will have to find another way around it - keep looking and try to think of it from another angle!

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Senior Technical Instructor - IPexpert, Inc.

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On May 14, 2008, at 12:07 PM, Christian Narvaez wrote:

What I am trying to do is the following : Make that any extension can press Forward All and "7" + 4-digit extension, in order to the calls directed to its phone be redirected to someone else voice mailbox. For instance , if my phone is 2010, and I "Forward All" to "71001", someone calling me to 2010 should hear the 1001 VoiceMail.

Actually I am using an CTI RP with "7xxxx" and Voicemail Profile with mask "xxxx" to redirect to Unity. The problem I am having: I am forwarding all to 71001, when someone calls to 2010, the VM of 2010 is heard, and not the 1001 VM, because the Unity select the mailbox based on the ORIGINAL REDIRECTING NUMBER (the phone 2010), and not the LAST REDIRECTING NUMBER (The CTI_RP 7xxxx)

Any Ideas how to resolve this issue?

-----Original Message-----
From: [EMAIL PROTECTED] on behalf of Christian Narvaez
Sent: Wed 5/14/2008 11:01 AM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection

Guys,
Does anybody know how is possible that Unity 4.0(5) select the voicemail based on the "Last Redirected Number" and not on the "Original Redirecting Number" as is by default




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