I agree. It should suffice for the scope of the lab though. In real life you could always do it on a gateway... still ugly though.
Greg Jost Network Consulting Engineer Unified Communications Practice Cisco Systems, Inc. 214-274-1922 ________________________________ From: Christian Narvaez [mailto:[EMAIL PROTECTED] Sent: Monday, May 19, 2008 8:46 AM To: Gregory Jost (grjost) Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection Thanks Gregory! I just tested your recommendation in my lab and it worked. The only constrain is that due to is not valid to use wildcards in the CTI_RP, the voicemail where the call is redirected will be fixed. Then it would be needed N number of Pilot Points/CTI_RP for N number of phones in cases is required the ability to forward the call to ANY voicemail. It would be nice to find a way to avoid that. Have a good week -----Original Message----- From: Gregory Jost (grjost) [mailto:[EMAIL PROTECTED] Sent: Sun 5/18/2008 1:34 PM To: Gregory Jost (grjost); Christian Narvaez Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection I'm sorry, I misinformed you. You can't use wildcards and the CTI RP isn't arbitrary (e.g. TCD isn't really redirecting to CTI RP). I had this working on 4.2 in my customer's environment, but hadn't tried it on 4.1 until now. Here's my lab config: 1. Create CTI RP *1003 with VM mask XXXX and CFA to VM. 2. Create PP 71003 and add *1003 as Always Route Member. 3. Associate PP and CTI RP to AC user. 4. Set Keep Original Called Party If Forwarded=False 5. Ensure Reset Original Called Party on Redirect=True (default). 6. Restart TCD service. Enjoy! Greg Jost Network Consulting Engineer Unified Communications Practice Cisco Systems, Inc. 214-274-1922 ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gregory Jost (grjost) Sent: Friday, May 16, 2008 4:49 PM To: Christian Narvaez Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection Did you rsetart TCD service? What's happening? If you still can't get it to work, make the PP explicit (e.g. 71001). When it overwrites the RDNIS, it may us the PP instead of the called party. Also, the pattern of the CTI RP is arbitrary, as the RDNIS is retained from the PP. -----Original Message----- From: Christian Narvaez [mailto:[EMAIL PROTECTED] Sent: Friday, May 16, 2008 12:45 PM Pacific Standard Time To: Gregory Jost (grjost) Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection Thanks Gregory, Just to make sure I understood. The procedure you´re proposing is the following: 1 - Create a CTI_RP "#XXXX" ForwardAll to the Unity, and with a "VM Profile" with mask "XXXX" 2 - Create a Attendant Console Pilot Point "7XXXX" 3 - To that Pilot Point assign the member "#XXXX" (The CTI_RP) 4 - Create the User "ac" with associated devices i)the Pilot Point and ii)the CTI_RP 5 - In the TCD Service Parameters, modify the "Keep Original Called Party If Forwarded " to FALSE. (By Default it is TRUE) 6 - Manually "CallForwardAll" the Phone to for example the number 71001 (Then When I call the phone , the VM 1001 should answer) Well, I am trying to make work this solution, but till this moment doesnt work for me. Am I missing something ? -----Original Message----- From: Gregory Jost (grjost) [mailto:[EMAIL PROTECTED] Sent: Fri 5/16/2008 12:51 PM To: Christian Narvaez; Mark Snow Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection Use AC PP/Hunt Group containing CTI RP w/CFA to VM and change the following TCD service parameter: Keep Original Called Party If Forwarded : This parameter determines whether the directory number (DN) of the original called party gets reset to the redirected number if the call is forwarded to the Pilot Point. Valid values specify True (do not reset the original called party) or False (reset the original called party during forwarding). This is a required field. Default: true. Greg Jost Network Consulting Engineer Unified Communications Practice Cisco Systems, Inc. 214-274-1922 ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Christian Narvaez Sent: Thursday, May 15, 2008 8:26 AM To: Mark Snow Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection Mark, I see your lets say Super-Hint is valid, but you mentioned that there are multiple ways to achieve the same. I would like to find one where just CCM and UNITY be involved, avoiding to use IPCC Scripting because is too time consuming to be applied in the Exam, besides it would be dependant of the IPCC be working correctly (I have the impression most of the people dont make work the IPCC in their first attempts) thankful of your wise guidance. -----Original Message----- From: Mark Snow [mailto:[EMAIL PROTECTED] Sent: Wed 5/14/2008 4:29 PM To: Christian Narvaez Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection Foward the call to 7xxxx where xxxx is the other VM Box you want it to hit (for this example maybe 2001). 7xxxx (literally just 7xxxx) is the trigger for a UCCX application that preserves whatever 'xxxx' was in a variable (in this case 2001). Then a new number is formed to make it like "#" + "xxxx-variable" so the new number is "#2001". Then forward #2001 back to the UCM where it matches a CTI RP that is "#xxxx" and FwdsAll to VM with a New VMProfile that has only the mask XXXX (so it strips the #) - then it forwards properly into the correct Subscriber box. Sorry - got to typing and didn't really give a hint - gave the answer - sometimes I get carried away in thinking up a way to solve it that I forgo the fishing lesson for the fish :) Ah well - next time perhaps. -- Mark Snow CCIE #14073 (Voice, Security) CCSI #31583 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.309.413.4097 Mailto: [EMAIL PROTECTED] -- Join our free online support and peer group communities: http://www.IPexpert.com/communities -- IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On- Demand and Audio Certification Training Tools for the Cisco CCIE R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. -- On May 14, 2008, at 4:22 PM, Christian Narvaez wrote: > I agree with you that stuff about fishing :). Actually now I am > stuck trying to get around how to manipulate the "Redirect Number" > in Callmanager, never done that before (What I have seen is just > manipulations of called and calling number). And trying to figure > out what kind of "variables" you meant for that. Hmmmm, maybe > another hint would not be so bad to learn fish a barracuda like > this :) > > > -----Original Message----- > From: Mark Snow [mailto:[EMAIL PROTECTED] > Sent: Wed 5/14/2008 4:03 PM > To: Christian Narvaez > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection > > If that wasn't enough of a hint - let me know - I will be happy to > give you a bit more of a hint of HOW to do it in UCCX - but I am one > of those that is of the mindset of teaching people to fish - if you > get the euphemism :) > > -- > Mark Snow > CCIE #14073 (Voice, Security) > CCSI #31583 > > Senior Technical Instructor - IPexpert, Inc. > > Telephone: +1.810.326.1444 > Fax: +1.309.413.4097 > Mailto: [EMAIL PROTECTED] > -- > Join our free online support and peer group communities: http://www.IPexpert.com/communities > -- > IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On- > Demand and Audio Certification Training Tools for the Cisco CCIE R&S > Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and > CCIE Storage Lab Certifications. > -- > > On May 14, 2008, at 3:48 PM, Christian Narvaez wrote: > > > Thanks Mark for the clarification !, any little clue how to resolve > > it would be nice :) . I take the rest. > > > > -----Original Message----- > > From: [EMAIL PROTECTED] on behalf of Mark Snow > > Sent: Wed 5/14/2008 2:24 PM > > To: Christian Narvaez > > Cc: ccie_voice@onlinestudylist.com > > Subject: Re: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection > > > > Christian - the problem you are running into is an old one and it > > would be nice if Unity 4.0.5 supported something differently - but > > alas - it does not. That functionality is hard-coded into the Unity > > TSP driver - with no selectable option to change it. You will have > to > > find another way around it - keep looking and try to think of it > from > > another angle! > > > > -- > > Mark Snow > > CCIE #14073 (Voice, Security) > > CCSI #31583 > > > > Senior Technical Instructor - IPexpert, Inc. > > > > Telephone: +1.810.326.1444 > > Fax: +1.309.413.4097 > > Mailto: [EMAIL PROTECTED] > > -- > > Join our free online support and peer group communities: http://www.IPexpert.com/communities > > -- > > IPexpert - The Global Leader in Self-Study, Classroom-Based, Video- > On- > > Demand and Audio Certification Training Tools for the Cisco CCIE R&S > > Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab > and > > CCIE Storage Lab Certifications. > > -- > > > > On May 14, 2008, at 12:07 PM, Christian Narvaez wrote: > > > > > What I am trying to do is the following : Make that any extension > > > can press Forward All and "7" + 4-digit extension, in order to the > > > calls directed to its phone be redirected to someone else voice > > > mailbox. For instance , if my phone is 2010, and I "Forward All" > to > > > "71001", someone calling me to 2010 should hear the 1001 > VoiceMail. > > > > > > Actually I am using an CTI RP with "7xxxx" and Voicemail Profile > > > with mask "xxxx" to redirect to Unity. The problem I am having: > I am > > > forwarding all to 71001, when someone calls to 2010, the VM of > 2010 > > > is heard, and not the 1001 VM, because the Unity select the > mailbox > > > based on the ORIGINAL REDIRECTING NUMBER (the phone 2010), and not > > > the LAST REDIRECTING NUMBER (The CTI_RP 7xxxx) > > > > > > Any Ideas how to resolve this issue? > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] on behalf of > Christian > > > Narvaez > > > Sent: Wed 5/14/2008 11:01 AM > > > To: ccie_voice@onlinestudylist.com > > > Subject: [OSL | CCIE_Voice] Unity 4.0(5) - VM Selection > > > > > > Guys, > > > Does anybody know how is possible that Unity 4.0(5) select the > > > voicemail based on the "Last Redirected Number" and not on the > > > "Original Redirecting Number" as is by default > > > > > > > > > > > > > > > > > >
