If you apply VATS to just the physical interface only, will this enable it? Don't you also have to define a min CIR and deactivation timer under the policy map; otherwise, how will it know what to shape to?
For example: interface Serial0/0/0:0 frame-relay fragmentation voice-adaptive deactivation 50 ! ! policy-map MQC-FRTS-768 class class-default shape average 729600 7296 0 shape adaptive 30000 shape fr-voice-adapt deactivation 50 service-policy WAN-EDGE Instead of: interface Serial0/0/0:0 frame-relay fragmentation voice-adaptive deactivation 50 ! Greg Jost Network Consulting Engineer Unified Communications Practice Cisco Systems, Inc. 214-274-1922