That's the problem. The ICD extension is not showing up for me to associate it
to a user. Like Jonathan said, it's fixed after a reboot but that would take
too much time. I know there is a service that you can just restart and the ICD
extension would appear. I just forgot the name of the service.
JD
> Date: Sun, 7 Sep 2008 11:12:17 -0400> From: [EMAIL PROTECTED]> To:
> ccie_voice@onlinestudylist.com> Subject: [OSL | CCIE_Voice] ICD extension Not
> Showing up> > You need to associate the ICD extension to the rmjtapi user.
> Once> associated, you should se the number appear in ICD.> > > > Scott
> Hardesty | Cisco Engineer | MidAtlantic | Presidio Networked Solutions> 7601
> Ora Glen Drive, Suite 100, Greenbelt, MD 20770 | mailto:[EMAIL PROTECTED]> D:
> 301.313.2041 | C: 443.789.1219 | http://www.presidio.com/> > > -----Original
> Message-----> > From: [EMAIL PROTECTED]> [mailto:[EMAIL PROTECTED] On Behalf
> Of> [EMAIL PROTECTED]> Sent: Sunday, September 07, 2008 10:53 AM> To:
> ccie_voice@onlinestudylist.com> Subject: CCIE_Voice Digest, Vol 31, Issue 34>
> > Send CCIE_Voice mailing list submissions to>
> ccie_voice@onlinestudylist.com> > To subscribe or unsubscribe via the World
> Wide Web, visit> http://onlinestudylist.com/mailman/listinfo/ccie_voice> or,
> via email, send a message with subject or body 'help' to> [EMAIL PROTECTED]>
> > You can reach the person managing the list at> [EMAIL PROTECTED]> > When
> replying, please edit your Subject line so it is more specific> than "Re:
> Contents of CCIE_Voice digest..."> > > Today's Topics:> > 1. ICD Extension
> Not Showing Up (Devildoc)> 2. Re: Fast busy on unallocated number (Jonathan
> Charles)> 3. Re: Failed GK Calls to IPCC Services (Jonathan Charles)> > >
> ----------------------------------------------------------------------> >
> Message: 1> Date: Sun, 7 Sep 2008 07:37:10 -0700> From: Devildoc <[EMAIL
> PROTECTED]>> Subject: [OSL | CCIE_Voice] ICD Extension Not Showing Up> To:
> CCIE Voice Online Study List <ccie_voice@onlinestudylist.com>> Message-ID:
> <[EMAIL PROTECTED]>> Content-Type: text/plain; charset="iso-8859-1"> > > I
> know there was a post on here a while back that has the solution to> restart
> a certain IPCC Express service to have the ICD extension showing> up when you
> try to associate a user to an ICD resource. Does anyone> know what's the
> service name? I can't find it anywhere. It's not the> CRS Engine service
> because i restarted that service and the ICD> extension still didn't show up.
> Thanks.> > JD>
> _________________________________________________________________> See how
> Windows connects the people, information, and fun that are part> of your
> life.> http://clk.atdmt.com/MRT/go/msnnkwxp1020093175mrt/direct/01/>
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> 7f65a/attachment-0001.html> > ------------------------------> > Message: 2>
> Date: Sun, 7 Sep 2008 07:52:55 -0500> From: "Jonathan Charles" <[EMAIL
> PROTECTED]>> Subject: Re: [OSL | CCIE_Voice] Fast busy on unallocated number>
> To: "Paul and Bobs" <[EMAIL PROTECTED]>> Cc: ccie_voice@onlinestudylist.com>
> Message-ID:> <[EMAIL PROTECTED]>> Content-Type: text/plain;
> charset="iso-8859-1"> > Create a translation pattern that translates 18XX to
> 2000 and have 2000> as> DNIS in Unity call routing to go to a CH that says
> not allocated...> > > Jonathan> > On Sun, Sep 7, 2008 at 3:27 AM, Paul and
> Bobs <[EMAIL PROTECTED]>> wrote:> > > If my system is setup with teh
> following DID number range> >> > 617 302 1XXX> >> > and I only have DN setup
> for> >> > 617 302 10XX> >> > when someone tries to call a number with my
> range but that has not> been> > allocated they get fast busy> >> > 617 302
> 1800> >> > What I would like to try and do is create perhaps a CTI RP with
> DN> >> > 18XX> >> > and put a Call-Forward-All on this to voicemail, and try
> to get Unity> to> > say somethings like> >> > this numebr is not available at
> this time> >> > .....I am not sure what standard messages unity has.> >> >
> Does anyone have any ideas on this.> >> >> >> -------------- next part
> --------------> An HTML attachment was scrubbed...> URL:>
> http://onlinestudylist.com/pipermail/ccie_voice/attachments/20080907/07a>
> a1569/attachment-0001.html> > ------------------------------> > Message: 3>
> Date: Sun, 7 Sep 2008 08:31:08 -0500> From: "Jonathan Charles" <[EMAIL
> PROTECTED]>> Subject: Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC
> Services> To: Devildoc <[EMAIL PROTECTED]>> Cc: CCIE Voice Online Study List
> <ccie_voice@onlinestudylist.com>,> Christian Hennrich <[EMAIL PROTECTED]>>
> Message-ID:> <[EMAIL PROTECTED]>> Content-Type: text/plain;
> charset="iso-8859-1"> > So, basically what we said initially.... CSS on
> translation pattern...> > > Jonathan> > On Sun, Sep 7, 2008 at 8:16 AM,
> Devildoc <[EMAIL PROTECTED]>> wrote:> > > The reason why it worked when i
> changed to 4 digits was because i had> my> > GK translation patterns in their
> own partition called pt-gk and the> internal> > DNs in their own partition
> called pt-internal. So when I configured> the GK> > trunk to accept the 10
> digits, I only gave its CSS access to pt-gk and> not> > the pt-internal. But
> when i configured it to accept 4 digits, the> trunk> > didn't need to access
> any GK translation patterns, and therefore, I> gave it> > access to
> pt-internal directly.> >> > JD> >> >> > ------------------------------> >> >
> Date: Fri, 5 Sep 2008 15:27:25 -0500> > From: [EMAIL PROTECTED]> > To: [EMAIL
> PROTECTED]> > Subject: Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC
> Services> > CC: [EMAIL PROTECTED]; ccie_voice@onlinestudylist.com> >> >> >> >
> Wait... why would it work when you changed the number of received> digits> >
> then?> >> >> >> > Jonathan> >> > On Fri, Sep 5, 2008 at 3:25 PM, Devildoc
> <[EMAIL PROTECTED]>> wrote:> >> > Christian,> >> > Yes, you're right. I just
> labbed it up today and it worked! The GK> trunk> > must have CSS access to
> the partition of the CTI route points. The> issue is> > not the CSS of the
> translation pattern. It's the CSS of the GK trunk.> It's> > so weird that
> it's working that way. I wonder if there is any tool> that you> > can help
> you debug the communication to see what's going on at the> lower> > layers.>
> >> > Normally, i would configure the GK trunk to accept only 4 digits.>
> However,> > due to stringent requirements that mandate call routing from BR2>
> phones to> > the HQ and BR1 PSTN area code numbers (i.e any number in
> 212xxxxxxx> and> > 617xxxxxxx) via the GK trunk, I had to configure the trunk
> to accept> 10> > digits. If I configured only 4 significant digits, then that
> would> break> > the requirements.> >> > Anyway... that was an easy fix. All I
> had to do was... added the> internal> > partition to the CSS of the GK trunk,
> and that fixed the issue. Thank> you> > for you help.> >> > JD> >> >
> ------------------------------> >> > Date: Fri, 5 Sep 2008 08:20:03 +0200> >
> From: [EMAIL PROTECTED]> > To: [EMAIL PROTECTED]> > CC:
> ccie_voice@onlinestudylist.com> > Subject: AW: [OSL | CCIE_Voice] Failed GK
> Calls to IPCC Services> >> >> >> > Yes the CTI Ports need to be directly
> reachable by the Gateway CSS,> > without invoking the css of the translation
> pattern. You can use the> > translation pattern, but then use simply a css
> which is the same for> the> > gateway and the translation pattern.> >> >
> Hopefully Vik or Marc could explain, why this is special for CTI Ports> and.>
> >> >> > Cheers> >> >> > *Von:* [EMAIL PROTECTED] [mailto:> > [EMAIL
> PROTECTED] *Im Auftrag von *Devildoc> > *Gesendet:* Donnerstag, 4. September
> 2008 23:14> > *An:* Christian Hennrich> > *Cc:* CCIE Voice Online Study List>
> > *Betreff:* Re: [OSL | CCIE_Voice] Failed GK Calls to IPCC Services> >> >> >
> Christian,> >> > So you are saying that if the CSS of the GK-controlled trunk
> does not> have> > access to the CTI ports partition, then the call would
> fail? That> makes> > sense because my GK-controlled trunk only has access to
> the GK> partition> > which the translation patterns belong to. The
> translation patterns> have> > CSS that could access the internal partition
> which the CTI ports> belong. So> > in this scenario, my trunk uses the
> translation pattern as the middle> man to> > reach the CTI ports which the
> trunk does not have direct access to.> >> > I'll lab it up tomorrow to
> reconfigure my trunk to have access to the> > internal partition and see if
> that resolve the issue. Thanks for> help.> >> > JD> >> > > Date: Thu, 4 Sep
> 2008 21:48:03 +0200> > > From: [EMAIL PROTECTED]> > > To: [EMAIL PROTECTED]>
> > > CC: ccie_voice@onlinestudylist.com> > > Subject: Re: [OSL | CCIE_Voice]
> Failed GK Calls to IPCC Services> > >> > > Hi JD,> > >> > > Jonathan is
> correct, it works for normal phones, but for CTI ports,> this> > > is
> special. cti ports need to be in the gateway cti ports.> > >> > > I do not
> why, but cti ports are not reachable, if they reside only> in> > > the css
> which the translation patterns uses, but not in the gateway> css.> > >> > > I
> had this often before on customer installations. This also happens> > > whit
> CUE CTI Ports. That is the reason why I also prefer and advise> to> > > use
> the significant digits and the prefix on the gateway.> > >> > > Cheers> > >>
> > > Devildoc schrieb:> > > > CSS is not the problem here. All of my CTI ports
> belong to the> same> > > > internal partition as with the rest of my phone
> extensions, and I> > > > could make calls from BR2 to HQ phones via the same
> GK trunk> without> > > > any issue. Calls from BR2 to any extension, route
> pattern or> > > > translation pattern in HQ and BR1 worked through the GK
> trunk,> except> > > > for these IPCC services DNs.> > > >> > > > If you have
> an opportunity to lab it next time, then please do and> see> > > > if you
> have the same problem that i have.> > > >> > > > JD> > > >> > > >> > > >> >>
> ------------------------------------------------------------------------> > >
> >> > > > Date: Thu, 4 Sep 2008 10:56:13 -0500> > > > From: [EMAIL PROTECTED]>
> > > > To: [EMAIL PROTECTED]> > > > Subject: Re: [OSL | CCIE_Voice] Failed GK
> Calls to IPCC Services> > > > CC: ccie_voice@onlinestudylist.com> > > >> > >
> >> > > > OK, let's do this in sequence.> > > >> > > > First off, since you
> are accepting 10-digits, that means basically> all> > > > of em (cuz you are
> actually sending only 6 in this instance).> > > >> > > > So, the problem must
> be the translation pattern.> > > >> > > > Do you have a specific CSS on the
> trunk for inbound, which can see> the> > > > translation pattern? I presume
> you do.> > > >> > > > First thing to check is the CSS of the translation
> pattern, can it> see> > > > both the CTI RP AND the CTI Ports (as the call
> will hit the CTI RP> and> > > > then get transferred to the CTI Port).> > >
> >> > > > The problem with your solution is that you will break many other> >
> > > components (Teho, etc...)> > > >> > > >> > > > Jonathan> > > >> > > > On
> Thu, Sep 4, 2008 at 9:35 AM, Devildoc <[EMAIL PROTECTED]> > > >
> <mailto:[EMAIL PROTECTED]>> wrote:> > > >> > > > Hello,> > > >> > > > For
> some reasons, calls from BR2 into IPCC Express services (i.e.> > > > AA and
> ICD) located in HQ failed via the GK-controlled trunk if> > > > the trunk is
> configured to accept 10 digits for incoming and use> > > > the translation
> pattern with predot to discard the extra digit and> > > > deliver only 4
> digits to the IPCC Express services trigger> > > > number. The IPCC Express
> service trigger number would ring twice> > > > before giving me a busy status
> and a reorder tone. However, if> > > > the trunk is configured to accept only
> 4 incoming digits, then the> > > > call goes through successfully. All
> configuration stays the> > > > same. The only difference is the number of
> incoming digits> > > > accepted by the GK trunk.> > > >> > > > For example, I
> configured IPCC Express service ICD with the> > > > trigger number of 1710. I
> also configured a GK and a> > > > GK-controlled trunk. The trunk was
> configured to accept 10> > > > incoming digits. I also had a translation
> pattern of 1#.[12]xxx> > > > with a discard predot. From BR2, I made a call
> to 1710 with a> > > > tech-prefix of 1#. The call got routed to the GK trunk
> which> > > > accepted all digits including the 1#. It then passed the 1#1710>
> > > > pattern to the translation pattern, which in turn stripped of the> > >
> > 1# and forwarded 1710 to the ICD trigger DN. The 1710 DN rang> > > > twice
> and then it stopped, and i got a busy status on my BR2 phone> > > > and a
> reorder tone. If I configured the GK trunk to accept only 4> > > > incoming
> digits and not using the translation pattern, then the> > > > call went
> through successfully without any issue.> > > >> > > > I was just wondering if
> i am the only one who has experienced this> > > > issue. Has anyone come
> across this issue before? Is this a bug> > > > or did i miss something in my
> configuration? Any help is greatly> > > > appreciated. Thanks.> > > >> > > >
> JD> > > >> > > >> >>
> ------------------------------------------------------------------------> > >
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> > > >> > > >> >>
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> information, and fun that are> part of> > your life. See>
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