The workaround is reset the windows "IIS Service" (internet information service), then reopen the callmanager administrator User Configuration page and you will see the ICD Extension Option appears.
regards -----Original Message----- From: [EMAIL PROTECTED] on behalf of Kapil Atrish Sent: Sat 10/4/2008 3:54 AM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] CCM ICD Extension doen't appear - bug Hi, During my yesterday's session on POD24 I was hit by the following bug. Unfortunately I didn't check which CCM SR I was having but I believe that is a standard one (any latest SR release during last 6 months) in all the pods. ICD Extension Option Does Not Appear on the Cisco CallManager Global Directory User Page http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml I couldn't fix it since no Microsoft.com allowed during the exam. I appreciate if anybody can share the fix for the same without using the Microsoft utility. Thanks, Kapil Atrish _________________________________________________________________ Movies, sports & news! Get your daily entertainment fix, only on live.com http://www.live.com/?scope=video&form=MICOAL