You are correct. This feature only works with user/line.
Cheers! From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jacob Owen Sent: Tuesday, October 21, 2008 7:11 PM To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Fwd: AC User Broadcast Hunting All, I think the issue: This works only when the members of the hunt group are user/line. This does not work when the hunt group uses directory numbers as members. I had them set as directory numbers. Good info to know.... Mark Cardwell | Systems Engineer | MidAtlantic | Presidio Networked Solutions 7601 Ora Glen Drive, Suite 100, Greenbelt, MD 20770 | mailto:[EMAIL PROTECTED] D: 571.225.0132 | http://www.presidio.com/ ---------- Forwarded message ---------- From: Jacob Owen <[EMAIL PROTECTED]> Date: Tue, Oct 21, 2008 at 7:06 PM Subject: AC User Broadcast Hunting To: ccie_voice@onlinestudylist.com I have Attendant Console setup and working well for Circular and First Available hunting but for some reason when I change it to Broadcast Hunting and reset the ICD service and AC CTI Route Point and make a call all I get is Music on hold when being placed in the queue. I have my AC Application up and running but no broadcast calls are being shown, is their something special I am supposed to do to get this to function? Thanks for any help. -- Jacob Owen CCIE #14063 (R&S, Service Provider), CCDP, CCVP -- Jacob Owen CCIE #14063 (R&S, Service Provider), CCDP, CCVP
