Right James. There is no such option in Unity 4.0(5) however here is what
can be done as a workaround (if you do this it will be "system wide" and not
only for one instance):
1. Create a custom prompt you want to be played instead of the standard
greeting ("Please wait while I transfer your call") and rename this to the
name of the original file "AvPhGreetENU005.WAV"
2. Copy this over the prompt you don't want to
hear:\Commserver\Localize\Prompts\ENU\AvPHGreet\AvPhGreetENU005.WAV
HTH
Regards
- Basant
On Mon, Dec 22, 2008 at 5:03 PM, James Key <j...@jackhenry.com> wrote:
> I believe that checkbox is only on versions 4.2(1) and later. That
> feature isn't supported on 4.0(5) but someone here may have a workaround.
>
>
>
> James
>
>
>
>
>
> *From:* ccie_voice-boun...@onlinestudylist.com [mailto:
> ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Ryan Trauernicht
> *Sent:* Monday, December 22, 2008 9:11 AM
> *To:* Kumar, Narinder
> *Cc:* ccie_voice@onlinestudylist.com
> *Subject:* Re: [OSL | CCIE_Voice] Unity Question
>
>
>
> I am not in front of a Unity box, but I believe there is a check box for
> "play prompt please wait while...." on the "Call Transfer" page of the call
> handler you are trasnfering to.
>
>
>
> Just uncheck it.
>
>
>
> Thanks,
>
> Ryan Trauernicht
>
> On Mon, Dec 22, 2008 at 7:17 AM, Kumar, Narinder <
> narinder.ku...@uxcg.com.au> wrote:
>
> Simple VM question which I coun't figure out
>
>
>
> When calling Ph1 at site SiteA instead of going to VM the call should
> route to another number say 911.
>
> All is working ok, except unity plays the msg "wait while I transfer ur
> call" I want complete silence during the transfer instead of playing the
> msg.
>
>
>
> I have sources set to blank on the standard greating of the user.
>
> The way I am doing is standard greating -send called to call handler abc ,
> on the call handler ABC standard transfer rule Yes, ring a subscriber at
> this extension 911 and release to switch
>
>
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