When you open the "IPMA Assistant console", click on "settings", then go to advanced tab and select "Enable trace" option. It shows the path there as well where it will save the logs.
Reproduce the issue i.e close everything and reopen the "IPMA assistant console". It will try to connect with "Subscriber" server as per settings. If it fails, collect the log file from the specified location. - Basant On Sat, Feb 7, 2009 at 6:29 PM, Ryan Trauernicht <ryanstudyvo...@gmail.com>wrote: > CTI or IPMA logs? > IPMA on the Sub do not really have any logs even after changing it to > detailed. > > > On Sat, Feb 7, 2009 at 11:25 AM, basant yadav <basant.ya...@gmail.com>wrote: > >> In that case, Pls collect and send "IPMA console" logs. Lets see why its >> failing to connect to SUB. >> >> - Basant >> >> >> On Sat, Feb 7, 2009 at 6:20 PM, Ryan Trauernicht < >> ryanstudyvo...@gmail.com> wrote: >> >>> I have tried that as well. I reboot both the sub and pub. Issue still >>> continues. >>> >>> >>> On Sat, Feb 7, 2009 at 11:16 AM, basant yadav <basant.ya...@gmail.com>wrote: >>> >>>> Hi Ryan >>>> >>>> I just had the same issue a few minutes back. While choosing >>>> "subscriber" as server for IPMA console, getting error "cannot find server" >>>> however when selecting "Publisher" in place, it worked fine. >>>> >>>> I fixed it by restarting the Tomcat service on subscriber using >>>> "services.msc" followed by rebooting the subscriber. >>>> >>>> HTH >>>> >>>> - Basant >>>> >>>> >>>> On Sat, Feb 7, 2009 at 6:09 PM, Ryan Trauernicht < >>>> ryanstudyvo...@gmail.com> wrote: >>>> >>>>> I have configured it on both servers. Still comes up with the same >>>>> error. >>>>> Thanks, >>>>> Ryan Trauernicht >>>>> >>>>> >>>>> On Sat, Feb 7, 2009 at 6:07 AM, Christian Hennrich < >>>>> christian.hennr...@intact-is.com> wrote: >>>>> >>>>>> hi, >>>>>> >>>>>> have you configured the ipma server on sub and pub. the ipma service >>>>>> parameter need to be configure on both. they are not global. >>>>>> >>>>>> that resolved the problem for me >>>>>> >>>>>> HTH >>>>>> >>>>>> Ryan Trauernicht schrieb: >>>>>> >>>>>>> yup. >>>>>>> >>>>>>> On Fri, Feb 6, 2009 at 8:07 PM, anil batra <anil...@yahoo.com<mailto: >>>>>>> anil...@yahoo.com>> wrote: >>>>>>> >>>>>>> Is the IPMA service ON Sub >>>>>>> >>>>>>> --- On *Sat, 2/7/09, Ryan Trauernicht /<ryanstudyvo...@gmail.com >>>>>>> <mailto:ryanstudyvo...@gmail.com>>/* wrote: >>>>>>> >>>>>>> From: Ryan Trauernicht <ryanstudyvo...@gmail.com >>>>>>> <mailto:ryanstudyvo...@gmail.com>> >>>>>>> Subject: [OSL | CCIE_Voice] IPMA Assistant App >>>>>>> To: "OSL Group" <ccie_voice@onlinestudylist.com >>>>>>> <mailto:ccie_voice@onlinestudylist.com>> >>>>>>> Date: Saturday, February 7, 2009, 6:44 AM >>>>>>> >>>>>>> >>>>>>> When the app boot ups it asks for the IPMA server. In the >>>>>>> service params I set the Sub first and Pub as backup. If I >>>>>>> put >>>>>>> in the IP of the Sub it errors out and said it can not find >>>>>>> the >>>>>>> IPMA server. >>>>>>> >>>>>>> Is this normal? >>>>>>> >>>>>>> Thanks, >>>>>>> Ryan Trauernicht >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> ______________________________________________________________________ >>>>>>> This email has been scanned by the MessageLabs Email Security System. >>>>>>> For more information please visit http://www.messagelabs.com/email >>>>>>> >>>>>>> ______________________________________________________________________ >>>>>>> >>>>>>> >>>>>>> ______________________________________________________________________ >>>>>>> This email has been scanned by the MessageLabs Email Security System. >>>>>>> For more information please visit http://www.messagelabs.com/email >>>>>>> >>>>>>> ______________________________________________________________________ >>>>>>> >>>>>> >>>>> >>>> >>> >> >
