OK, so we basically have three statuses... Available, green with a checkbox....
Idle, Yellow with a minus sign... and DND which is red with a slash.... How do we show that someone is on the phone? It appears to only work when I make the call using the softphone... (CUPC), but if I set CUPC to use the deskphone and make the call either thru the desk phone or thru CUPC, I do not show as on the phone from other users... Control of the phone from CUPC works fine... no probs at all... Jonathan