Really, try it. Seriously.
GO to CUPC, select control of desk phone, start an IM with someone... call a third person... If the CUPC is set to use the hard phone, you will not see the status. On Wed, Jun 10, 2009 at 3:46 PM, Cristobal Priego<cristobalpri...@gmail.com> wrote: > that status is set through SIP. > > make sure that the user is associated to the proper gateway profile. restart > the SIP Proxy. > > I have CPUC integrated and it will let you know when you are on the phone, > idle, away, in a meeting, dnd > > 2009/6/9 Jonathan Charles <jonv...@gmail.com> >> >> The primary extension is set. >> >> Both CUPC and the 7961 are associated to the user. >> >> The user is assigned to the DN on both devices. >> >> The user is listed as a UserID on both devices. >> >> CUPS is 7.0(2); CUCM is 7.0(1) >> >> >> >> Jonathan >> >> On Tue, Jun 9, 2009 at 8:39 PM, Priyank Kiran<priyank.ki...@gmail.com> >> wrote: >> > Make sure the setting for Primary Extension on the user page looks OK. >> > If >> > both the softphone and deskphone share the same extension, you should be >> > OK >> > after switching the application from softphone to deskphone. >> > >> > -Priyank >> > >> > >> > On Tue, Jun 9, 2009 at 4:29 PM, Jonathan Charles <jonv...@gmail.com> >> > wrote: >> >> >> >> OK, so we basically have three statuses... >> >> >> >> Available, green with a checkbox.... >> >> >> >> Idle, Yellow with a minus sign... >> >> >> >> and DND which is red with a slash.... >> >> >> >> How do we show that someone is on the phone? It appears to only work >> >> when I make the call using the softphone... (CUPC), but if I set CUPC >> >> to use the deskphone and make the call either thru the desk phone or >> >> thru CUPC, I do not show as on the phone from other users... >> >> >> >> Control of the phone from CUPC works fine... no probs at all... >> >> >> >> >> >> Jonathan >> > >> > > >