List -

WE ARE AWARE OF THIS AND ARE ADDRESSING THE ISSUE AND WORKING ON IT.

Regards,

Wayne A. Lawson II - CCIE #5244
Founder, President & CEO:
- IPexpert, Inc.
- Proctor Labs, Inc.
- Platinum Solutions Group, LLC.
Mailto: wlaw...@ipexpert.com
Mobile: +1.810.334.1564

:: Message sent from iPhone.

On Jun 29, 2009, at 8:20 PM, Kevin Damisch <kevin.dami...@vitalsite.com> wrote:

Larry, I recently got 5A, 5B, and 5C in my account, but still don’t have anything more recent than that. I sent an email to support, bu t that was only a couple of hours ago and haven’t had a response yet . Can you assist?



Thanks,

Kevin Damisch
Vital Support Systems



From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice- boun...@onlinestudylist.com] On Behalf Of Larry Hadrava
Sent: Monday, June 29, 2009 5:05 PM
To: Jason Granat; support support
Cc: Mark Snow; CCIE Voice Maillist
Subject: Re: [OSL | CCIE_Voice] IPexpert's CCIE Voice (Blueprint Version 3.0) Workbook and Proctor Guide, Volume 1 - Now Shipping!





Hello All:

I am hoping that your issues are taken care of and want to make sure that they are. yes, there should see all of the labs listed in the original notification.

If you do not, please email supp...@ipexpert.com



Please also copy me on the email so I can assist if need be.



We appreciate all of your patience and help in working to get you the materials into your member accounts.


Thanks
Larry Hadrava
CCIE #12203 CCNP
Sr. Support Engineer – IPexpert, Inc.
URL: http://www.IPexpert.com


On Fri, Jun 26, 2009 at 9:56 PM, Jason Granat <j...@slash128.com> wrote:

It’s not in my member’s area L I emailed support….



From: ccie_voice-boun...@onlinestudylist.com [mailto:ccie_voice- boun...@onlinestudylist.com] On Behalf Of Mark Snow
Sent: Friday, June 26, 2009 5:53 PM
To: CCIE Voice Maillist
Subject: [OSL | CCIE_Voice] IPexpert’s CCIE Voice (Blueprint Version 3.0) Workbook and Proctor Guide, Volume 1 - Now Shipping!



IPexpert Voice Workbook Clients,



As promised, the new Volume 1 Workbook and Proctor Guide are now available (if you’re an existing client, check your member’s area). Our website will be updated Monday to reflect the new descrip tion and product. If this updated content should be in your member’ s area - and isn’t - please contact supp...@ipexpert.com w/ the requ est to investigate. The Table of Contents is as follows:



Section 1A: Implementing Campus Infrastructure and Services

-    Configuring VLANs

-    Configuring DHCP

-    Configuring NTP

-    Configuring Basic CUCM Phone Registration

-    Configuring Basic CUCM System Configuration

-    Configuring Basic CUCME Phone Registration

-    Configuring Basic CUCME System Configuration

Section 1B: Troubleshooting Campus Infrastructure and Services

-    Troubleshooting VLANs

-    Troubleshooting DHCP

-    Troubleshooting Basic CUCM Phone Registration

-    Troubleshooting Basic CUCM System Configuration

-    Troubleshooting Basic CUCME Phone Registration

-    Troubleshooting Basic CUCME System Configuration

Section 2A: Implementing CUCM Endpoints

-    Configuring CUCM SCCP Phone Registration

-    Configuring CUCM SIP Phone Registration

-    Configuring Calling between SCCP and SIP Endpoints

-    Configuring SIP DialPlans

Section 2B: Troubleshooting CUCM Endpoints

-    Troubleshooting CUCM SCCP Phone Registration

-    Troubleshooting CUCM SIP Phone Registration

-    Troubleshooting Calling between SCCP and SIP Endpoints

-    Troubleshooting SIP DialPlans

Section 3A: Implementing CUCME Endpoints

-    Configuring CUCME SCCP Phone Registration

-    Configuring CUCME SIP Phone Registration

-    Configuring Calling between SCCP and SIP Endpoints

-    Configuring SIP DialPlans

Section 3B: Troubleshooting CUCME Endpoints

-    Troubleshooting CUCME SCCP Phone Registration

-    Troubleshooting CUCME SIP Phone Registration

-    Troubleshooting Calling between SCCP and SIP Endpoints

-    Troubleshooting SIP DialPlans

Section 4A: Implementing Voice Gateways

-    Configuring H323 Gateways in CUCM, CUCME and IOS

-    Configuring MGCP Gateways in CUCM and IOS

-    Configuring SIP Trunks in CUCM, CUCME and IOS

-    Configuring H323 Gatekeepers in CUCM, CUCME and IOS

-    Configuring Basic Call Routing in CUCM, CUCME and IOS

Section 4B: Troubleshooting Voice Gateways

-    Troubleshooting H323 Gateways in CUCM, CUCME and IOS

-    Troubleshooting MGCP Gateways in CUCM and IOS

-    Troubleshooting SIP Trunks in CUCM, CUCME and IOS

-    Troubleshooting H323 Gatekeepers in CUCM, CUCME and IOS

-    Troubleshooting Basic Call Routing in CUCM, CUCME and IOS

Section 5A: Implementing Call Routing Policies

-    Configuring Class of Service in CUCM, CUCME and IOS

-    Configuring Route Patterns in CUCM

-    Configuring Dial Peers in CUCME and IOS

-    Configuring Digit Manipulation in CUCM, CUCME and IOS

-    Configuring Calling Party Transformations in CUCM

-    Configuring Called Party Transformations in CUCM

-    Configuring Translation Patterns in CUCM

-    Configuring Route Selection Preference in CUCM, CUCME and IOS

-    Configuring Route Selection Redundancy in CUCM, CUCME and IOS

-    Configuring Local Route Groups in CUCM

-    Configuring SCCP and SIP Hunt Groups in CUCM, CUCME and IOS

-    Configuring Device Mobility in CUCM

-    Configuring Unified Mobility in CUCM

-    Configuring Mobile Voice Access in CUCM

Section 5B: Troubleshooting Call Routing Policies

-    Troubleshooting Class of Service in CUCM, CUCME and IOS

-    Troubleshooting Route Patterns in CUCM

-    Troubleshooting Dial Peers in CUCME and IOS

-    Troubleshooting Digit Manipulation in CUCM, CUCME and IOS

-    Troubleshooting Calling Party Transformations in CUCM

-    Troubleshooting Called Party Transformations in CUCM

-    Troubleshooting Translation Patterns in CUCM

-    Troubleshooting Route Selection Preference in CUCM, CUCME and IOS

-    Troubleshooting Route Selection Redundancy in CUCM, CUCME and IOS

-    Troubleshooting Local Route Groups in CUCM

-    Troubleshooting Hunt Groups in CUCM, CUCME and IOS

-    Troubleshooting Device Mobility in CUCM

-    Troubleshooting Unified Mobility in CUCM

-    Troubleshooting Mobile Voice Access in CUCM

Section 5C: A New Dial Plan with Gatekeeper

-    Configuring Route Patterns in CUCM

-    Configuring Dial Peers in CUCME and IOS

-    Configuring Digit Manipulation in CUCM, CUCME and IOS

-    Configuring Calling Party Transformations in CUCM

-    Configuring Called Party Transformations in CUCM

-    Configuring Translation Patterns in CUCM

-    Configuring Route Selection Preference in CUCM, CUCME and IOS

-    Configuring Route Selection Redundancy in CUCM, CUCME and IOS

-    Configuring Local Route Groups in CUCM

-    Configuring Hunt Groups in CUCM, CUCME and IOS

-    Configuring Device Mobility in CUCM

-    Configuring Unified Mobility in CUCM

-    Configuring Mobile Voice Access in CUCM

Section 6A: Implementing High Availability Features

-    Configuring SCCP Fallback for SRST Mode

-    Configuring SIP Fallback for SRST Mode

-    Configuring MGCP Fallback for SRST Mode

-    Configuring SCCP Features in SRST Mode

-    Configuring SIP Features in SRST Mode

-    Configuring SCCP Fallback for CME as SRST Mode

-    Configuring SIP Fallback for CME as SRST Mode

-    Configuring MGCP Fallback for CME as SRST Mode

-    Configuring SCCP Features in CME as SRST Mode

-    Configuring SIP Features in CME as SRST Mode

Section 7A: Implementing Media Resources

- Configuring CODEC Selection and Flexibility in CUCM, CUCME and IOS

-    Configuring Conference Bridges in CUCM, CUCME and IOS

-    Configuring Transcoders in CUCM, CUCME and IOS

-    Configuring Annunciator in CUCM

-    Configuring MTP in CUCM and IOS

-    Configuring Unicast Music on Hold in CUCM, CUCME and IOS

-    Configuring Multicast Music on Hold in CUCM, CUCME and IOS

-    Configuring Media Resource Preference and Redundancy in CUCM

Section 8A: Implementing Supplementary Services

-    Configuring Call Park in CUCM

-    Configuring Directed Call Park in CUCM

-    Configuring Busy Lamp Speed Dials for Call Park

-    Configuring Call Pickup in CUCM

-    Configuring Group Pickup in CUCM

-    Configuring Other Pickup in CUCM

-    Configuring Directed Call Pickup in CUCM

-    Configuring Busy Lamp Speed Dials for Call Pickup

-    Configuring Barge in CUCM and CUCME

-    Configuring Conference Barge in CUCM and CUCME

-    Configuring CallBack in CUCM and CUCME

-    Configuring DND in CUCM and CUCME

Section 9A: Implementing Other CUCM Voice Applications

-    Configuring IPMA in CUCM

-    Configuring Intercom in CUCM

-    Configuring Extension Mobility in CUCM and CUCME

-    Configuring B-ACD in CUCME

-    Configuring B-ACD Drop Through in CUCME

-    Configuring Voice Hunt Groups in CUCME

Section 10A: Implementing QoS and CAC

-    Configuring L2/L3 Traffic Classification and Marking in IOS

-    Configuring L2/L3 Queueing Mechanisms in IOS

- Configuring L2 Link Fragmentation and Interleave Mechanisms in IOS

-    Configuring RSVP Agent in CUCM and IOS

-    Configuring Call Admission Control in CUCM, CUCME and Gatekeeper

Section 11A: Implementing Messaging

-    Configuring Unity Connection for CUCM

-    Configuring Unity Connections Subscribers

-    Configuring Unity Connections Call Handlers

-    Configuring Unity Connections Advanced Features

-    Configuring Unity Express Subscribers Mailboxes

-    Configuring Unity Express Queuing

-    Configuring Unity Express Advanced Features

Section 12A: Implementing Cisco Unified Contact Center Express

-    Configuring Basic Integration of UCCX into CUCM

-    Configuring CSQ Setup in UCCX

-    Configuring Skills Based Routing in UCCX

-    Configuring Agent Based Routing in UCCX

-    Configuring Advanced Scripting in UCCX

Section 13A: Implementing Cisco Unified Presence

-    Configuring Basic Integration of Presence into CUCM

-    Configuring SIP Trunk Setup from CUCM to CUP

-    Configuring Gateways in Presence

-    Configuring Routing in Presence

-    Configuring Number Expansion in Presence

-    Configuring Voicemail Servers in Presence

-    Configuring CUPC in Presence

-    Configuring Deskphone Control Settings in Presence

-    Configuring IP Phone Messenger Control in Presence

-    Configuring User Contacts in Presence


--

Mark Snow

CCIE #14073 (Voice, Security)



Senior Technical Instructor - IPexpert, Inc.



Telephone: +1.810.326.1444

Fax: +1.309.413.4097

Mailto: ms...@ipexpert.com

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