What do the MIVR logs say? Are you placed in queue?
Is the agent a resource in the CSQ you specified? Jonathan On Wed, Aug 26, 2009 at 2:22 PM, ABIOLA ADEFILA<adefilabi...@gmail.com> wrote: > Hello, > i have integrated the callmanager and the ccx. am using the default > script-icd.aef > > when i call the pilot number, i hear the script , the agent get reserved but > the agent phone never rings > > Anyone with an idea of what is wrong > > > thanks > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
