There are 2 steps missing: Under Application/Deskphone Control/User Assingments give the user the permission to use Deskphone Control.
Under Application/CUPC/CTI Profile assing user to appropriate profile. Nara Shikamaru wrote: > In working though this section and doublechecking my work in the Proctor > Guide, there seem to be a few steps missing in the solution (like > associating the line 5002 to the end user gwashington, not just the > device.) So, I'm wondering if my problem is related to anything else > not mentioned in the PG. The CUPS client works fine and the question > doesn't ask for Desk Phone Mode to be working, but the screenshot in the > PG shows that it should be working. My client only shows Softphone, not > Desk Phone. Has anyone else run into this issue? I can't seem to find > the source of the problem. > > -- > -Shikamaru > > > ------------------------------------------------------------------------ > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
