Where are you dialing the pilot number from? Looking at the configs, your hunt-group shouldn't have the Final 3600 parameter as in a B-ACD setup this is not getting used. Your vm pilot of 3600 is already defined in the script. In regular B-ACD config, it does take about 5 sec for the prompt to start, so it seems like your call is getting dropped instead.
Also I see a problem here: dial-peer voice 3500 voip service aa destination-pattern 3500 session target ipv4:10.10.202.1 incoming called-number 3500 dtmf-relay h245-alphanumeric codec g711ulaw no vad This dial-peer is supposed to engaging the b-acd service, while also configured the session target to send the call to (I believe call manager)? take this out and test, should work ok. HTH Omotayo wrote: > Hello, > Calling the pilot number of a BACD script, after like 5 sec i get a > bust tone. Below ids the config. any one with an idea of what might be > missing > R2-RTR(config)#do wr > Building configuration... > [OK] > BR2-RTR(config)#do sh run > Building configuration... > Current configuration : 5530 bytes > ! > ! Last configuration change at 04:58:19 CET Wed Nov 4 2009 > ! NVRAM config last updated at 05:10:34 CET Wed Nov 4 2009 > ! > version 12.4 > service timestamps debug datetime msec > service timestamps log datetime msec > no service password-encryption > ! > hostname BR2-RTR > ! > boot-start-marker > boot system flash:c2800nm-adventerprisek9-mz.124-22.T.bin > warm-reboot > boot-end-marker > ! > card type t1 0 1 > logging message-counter syslog > logging buffered 4096 > ! > no aaa new-model > memory-size iomem 20 > clock timezone CET 1 > clock summer-time CET recurring 1 Sun Apr 1:00 last Sun Oct 1:00 > network-clock-participate wic 0 > no network-clock-participate wic 1 > ! > dot11 syslog > ip source-route > ! > ! > ip cef > ! > ! > no ip domain lookup > no ipv6 cef > multilink bundle-name authenticated > ! > ! > ! > ! > isdn switch-type primary-net5 > ! > ! > ! > voice service voip > allow-connections h323 to h323 > allow-connections h323 to sip > allow-connections sip to h323 > allow-connections sip to sip > ! > ! > ! > ! > ! > ! > ! > ! > ! > ! > ! > ! > ! > voice hunt-group 1 parallel > final 3600 > list 3001,3002 > pilot 3210 > ! > ! > ! > voice translation-rule 1 > rule 1 /^32143/ /3/ > ! > ! > voice translation-profile in > translate called 1 > ! > ! > voice-card 0 > dsp services dspfarm > ! > ! > application > service queue flash:bacdprompts/app-b-acd-aa-2.1.2.2.tcl > param aa-hunt3 3210 > param queue-len 10 > param aa-hunt10 3002 > param queue-manager-debugs 1 > param number-of-hunt-grps 2 > ! > service aa flash:bacdprompts/app-b-acd-2.1.2.2.tcl > paramspace english index 1 > param number-of-hunt-grps 2 > param handoff-string aa > param dial-by-extension-option 1 > paramspace english language en > param max-time-vm-retry 2 > param aa-pilot 3500 > paramspace english location flash:bacdprompts > param second-greeting-time 60 > param welcome-prompt _bacd_welcome.au > param call-retry-timer 15 > param voice-mail 3600 > param max-time-call-retry 90 > param service-name queue > ! > ! > ! > ! > ! > ! > archive > log config > hidekeys > ! > ! > controller E1 0/0/0 > pri-group timeslots 1-3,16 service mgcp > ! > controller E1 0/0/1 > ! > controller T1 0/1/0 > cablelength long 0db > channel-group 0 timeslots 1-24 > ! > ! > ! > ! > ! > interface Loopback0 > ip address 10.10.110.3 255.255.255.255 > ip ospf network point-to-point > ! > interface FastEthernet0/0 > no ip address > shutdown > duplex auto > speed auto > ! > interface Service-Engine0/0 > ip unnumbered Vlan400 > service-module ip address 10.10.202.2 255.255.255.0 > service-module ip default-gateway 10.10.202.1 > ! > interface FastEthernet0/1 > no ip address > shutdown > duplex auto > speed auto > ! > interface FastEthernet0/3/0 > switchport trunk native vlan 200 > switchport mode trunk > switchport voice vlan 400 > ! > interface FastEthernet0/3/1 > shutdown > ! > interface FastEthernet0/3/2 > shutdown > ! > interface FastEthernet0/3/3 > shutdown > ! > interface Serial0/0/0:15 > no ip address > encapsulation hdlc > isdn switch-type primary-net5 > isdn incoming-voice voice > no cdp enable > ! > interface Serial0/1/0:0 > no ip address > encapsulation frame-relay IETF > no fair-queue > frame-relay lmi-type ansi > ! > interface Serial0/1/0:0.1 point-to-point > ip address 10.10.112.2 255.255.255.0 > ip ospf mtu-ignore > snmp trap link-status > frame-relay interface-dlci 102 > ! > interface Vlan1 > no ip address > ! > interface Vlan200 > ip address 10.10.102.1 255.255.255.0 > ! > interface Vlan400 > ip address 10.10.202.1 255.255.255.0 > ip helper-address 10.10.200.3 > ! > router ospf 1 > router-id 10.10.202.1 > log-adjacency-changes > network 10.10.0.0 0.0.255.255 area 0 > ! > ip forward-protocol nd > ip route 10.10.202.2 255.255.255.255 Service-Engine0/0 > ! > no ip http server > no ip http secure-server > ! > ! > ! > ! > ! > tftp-server music-on-hold.au > ! > control-plane > ! > ! > ! > voice-port 0/0/0:15 > translation-profile incoming in > ! > ccm-manager switchback immediate > ccm-manager fallback-mgcp > ccm-manager mgcp > ccm-manager fax protocol cisco > ccm-manager music-on-hold > ! > mgcp > mgcp call-agent 10.10.210.11 service-type mgcp version 0.1 > mgcp dtmf-relay voip codec all mode out-of-band > mgcp fax t38 ecm > mgcp bind control source-interface Loopback0 > mgcp bind media source-interface Loopback0 > ! > mgcp profile default > ! > sccp local Vlan400 > sccp ccm 10.10.210.10 identifier 2 version 5.0.1 > sccp ccm 10.10.210.11 identifier 1 version 5.0.1 > sccp > ! > sccp ccm group 1 > bind interface Vlan400 > associate ccm 1 priority 1 > associate ccm 2 priority 2 > associate profile 1 register br2transcoder > ! > dspfarm profile 1 transcode > codec g711ulaw > codec g711alaw > codec g729ar8 > codec g729abr8 > codec g729r8 > codec g729br8 > maximum sessions 3 > associate application SCCP > ! > ! > dial-peer voice 1 pots > incoming called-number . > direct-inward-dial > ! > dial-peer voice 100 voip > destination-pattern 3[06]00 > session protocol sipv2 > session target ipv4:10.10.202.2 > codec g711ulaw > no vad > ! > dial-peer voice 3500 voip > service aa > destination-pattern 3500 > session target ipv4:10.10.202.1 > incoming called-number 3500 > dtmf-relay h245-alphanumeric > codec g711ulaw > no vad > ! > ! > ! > call-manager-fallback > max-conferences 8 gain -6 > transfer-system full-consult > ip source-address 10.10.202.1 port 2000 > max-ephones 2 > max-dn 2 > moh music-on-hold.au > ! > ! > line con 0 > exec-timeout 0 0 > logging synchronous > line aux 0 > line 194 > no activation-character > no exec > transport preferred none > transport input all > transport output all > line vty 0 4 > exec-timeout 0 0 > privilege level 15 > logging synchronous > no login > transport preferred none > transport input telnet > line vty 5 15 > exec-timeout 0 0 > privilege level 15 > logging synchronous > no login > transport preferred none > transport input telnet > ! > scheduler allocate 20000 1000 > ntp server 10.10.100.2 > end > > BR2-RTR(config)# > > > > > > thanks > ------------------------------------------------------------------------ > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
