the call to the BACD is not from the pstn THis is the flow;
you dial 32143000 from the pstn, it should ring the AA on the CUE , the script says press 1 to dial an extension. 2 to dial by user name. with the command below voice translation-rule 1 rule 1 /^32143/ /3/ ! ! voice translation-profile in translate called 1 voice-port 0/0/0:15 translation-profile incoming in ! i press 1 and dial 3500, which is to execute my dial-per points to the CME and not CUE as shown below dial-peer voice 3500 voip service aa destination-pattern 3500 session target ipv4:10.10.202.1 incoming called-number 3500 dtmf-relay h245-alphanumeric codec g711ulaw no vad Thanks On Wed, Nov 4, 2009 at 6:43 AM, crazibug <[email protected]> wrote: > Nope, if you are calling from the PSTN you need a pots dialpeer instead of > a voip dialpeer and your incoming called number should be 3000, no need of > destination pattern though. > > On the other side, with the config as it is and with the changes I > mentioned, your call from HQ should work coming as a voip call. > *Also remember B-ACD is on the CME and not the CUE. > > Omotayo wrote: > >> hello, >> it drops after 5 secs >> i called from the PSTN to the 32143000, i hear the AA cript on the CUE >> and when i dial 1 and 3500# its stays for 5 secs and disconects >> is the the final parameter affecting it. will revert and feed you back >> the outcome >> thanks >> >> On Wed, Nov 4, 2009 at 6:15 AM, crazibug <[email protected] <mailto: >> [email protected]>> wrote: >> >> Where are you dialing the pilot number from? Looking at the >> configs, your hunt-group shouldn't have the Final 3600 parameter >> as in a B-ACD setup this is not getting used. Your vm pilot of >> 3600 is already defined in the script. >> In regular B-ACD config, it does take about 5 sec for the prompt >> to start, so it seems like your call is getting dropped instead. >> >> Also I see a problem here: >> >> >> dial-peer voice 3500 voip >> service aa >> destination-pattern 3500 >> session target ipv4:10.10.202.1 >> incoming called-number 3500 >> dtmf-relay h245-alphanumeric >> codec g711ulaw >> no vad >> >> This dial-peer is supposed to engaging the b-acd service, while >> also configured the session target to send the call to (I believe >> call manager)? take this out and test, should work ok. >> >> HTH >> >> Omotayo wrote: >> >> Hello, >> Calling the pilot number of a BACD script, after like 5 sec i >> get a bust tone. Below ids the config. any one with an idea of >> what might be missing >> R2-RTR(config)#do wr >> Building configuration... >> [OK] >> BR2-RTR(config)#do sh run >> Building configuration... >> Current configuration : 5530 bytes >> ! >> ! Last configuration change at 04:58:19 CET Wed Nov 4 2009 >> ! NVRAM config last updated at 05:10:34 CET Wed Nov 4 2009 >> ! >> version 12.4 >> service timestamps debug datetime msec >> service timestamps log datetime msec >> no service password-encryption >> ! >> hostname BR2-RTR >> ! >> boot-start-marker >> boot system flash:c2800nm-adventerprisek9-mz.124-22.T.bin >> warm-reboot >> boot-end-marker >> ! >> card type t1 0 1 >> logging message-counter syslog >> logging buffered 4096 >> ! no aaa new-model >> memory-size iomem 20 >> clock timezone CET 1 >> clock summer-time CET recurring 1 Sun Apr 1:00 last Sun Oct 1:00 >> network-clock-participate wic 0 >> no network-clock-participate wic 1 >> ! >> dot11 syslog >> ip source-route >> ! >> ! >> ip cef >> ! >> ! >> no ip domain lookup >> no ipv6 cef >> multilink bundle-name authenticated >> ! >> ! >> ! >> ! isdn switch-type primary-net5 >> ! >> ! >> ! >> voice service voip >> allow-connections h323 to h323 >> allow-connections h323 to sip >> allow-connections sip to h323 >> allow-connections sip to sip >> ! >> ! >> ! >> ! >> ! >> ! >> ! >> ! >> ! >> ! >> ! >> ! ! >> voice hunt-group 1 parallel >> final 3600 >> list 3001,3002 >> pilot 3210 >> ! >> ! >> ! >> voice translation-rule 1 >> rule 1 /^32143/ /3/ >> ! >> ! >> voice translation-profile in >> translate called 1 >> ! >> ! >> voice-card 0 >> dsp services dspfarm >> ! >> ! >> application >> service queue flash:bacdprompts/app-b-acd-aa-2.1.2.2.tcl >> param aa-hunt3 3210 >> param queue-len 10 >> param aa-hunt10 3002 >> param queue-manager-debugs 1 >> param number-of-hunt-grps 2 >> ! >> service aa flash:bacdprompts/app-b-acd-2.1.2.2.tcl >> paramspace english index 1 >> param number-of-hunt-grps 2 >> param handoff-string aa >> param dial-by-extension-option 1 >> paramspace english language en >> param max-time-vm-retry 2 >> param aa-pilot 3500 >> paramspace english location flash:bacdprompts >> param second-greeting-time 60 >> param welcome-prompt _bacd_welcome.au >> param call-retry-timer 15 >> param voice-mail 3600 >> param max-time-call-retry 90 >> param service-name queue >> ! >> ! >> ! >> ! >> ! >> ! >> archive >> log config >> hidekeys >> ! >> ! >> controller E1 0/0/0 >> pri-group timeslots 1-3,16 service mgcp >> ! >> controller E1 0/0/1 >> ! >> controller T1 0/1/0 >> cablelength long 0db >> channel-group 0 timeslots 1-24 >> ! ! >> ! >> ! >> ! >> interface Loopback0 >> ip address 10.10.110.3 255.255.255.255 >> ip ospf network point-to-point >> ! >> interface FastEthernet0/0 >> no ip address >> shutdown >> duplex auto >> speed auto >> ! >> interface Service-Engine0/0 >> ip unnumbered Vlan400 >> service-module ip address 10.10.202.2 255.255.255.0 >> service-module ip default-gateway 10.10.202.1 >> ! >> interface FastEthernet0/1 >> no ip address >> shutdown >> duplex auto >> speed auto >> ! >> interface FastEthernet0/3/0 >> switchport trunk native vlan 200 >> switchport mode trunk >> switchport voice vlan 400 >> ! >> interface FastEthernet0/3/1 >> shutdown >> ! >> interface FastEthernet0/3/2 >> shutdown >> ! >> interface FastEthernet0/3/3 >> shutdown >> ! >> interface Serial0/0/0:15 >> no ip address >> encapsulation hdlc >> isdn switch-type primary-net5 >> isdn incoming-voice voice >> no cdp enable >> ! >> interface Serial0/1/0:0 >> no ip address >> encapsulation frame-relay IETF >> no fair-queue >> frame-relay lmi-type ansi >> ! >> interface Serial0/1/0:0.1 point-to-point >> ip address 10.10.112.2 255.255.255.0 >> ip ospf mtu-ignore >> snmp trap link-status >> frame-relay interface-dlci 102 ! >> interface Vlan1 >> no ip address >> ! >> interface Vlan200 >> ip address 10.10.102.1 255.255.255.0 >> ! >> interface Vlan400 >> ip address 10.10.202.1 255.255.255.0 >> ip helper-address 10.10.200.3 >> ! >> router ospf 1 >> router-id 10.10.202.1 >> log-adjacency-changes >> network 10.10.0.0 0.0.255.255 area 0 >> ! >> ip forward-protocol nd >> ip route 10.10.202.2 255.255.255.255 Service-Engine0/0 >> ! >> no ip http server >> no ip http secure-server >> ! >> ! >> ! >> ! >> ! >> tftp-server music-on-hold.au >> ! >> control-plane >> ! >> ! >> ! >> voice-port 0/0/0:15 >> translation-profile incoming in >> ! >> ccm-manager switchback immediate >> ccm-manager fallback-mgcp >> ccm-manager mgcp >> ccm-manager fax protocol cisco >> ccm-manager music-on-hold >> ! >> mgcp >> mgcp call-agent 10.10.210.11 service-type mgcp version 0.1 >> mgcp dtmf-relay voip codec all mode out-of-band >> mgcp fax t38 ecm >> mgcp bind control source-interface Loopback0 >> mgcp bind media source-interface Loopback0 >> ! mgcp profile default >> ! >> sccp local Vlan400 >> sccp ccm 10.10.210.10 identifier 2 version 5.0.1 >> sccp ccm 10.10.210.11 identifier 1 version 5.0.1 >> sccp >> ! >> sccp ccm group 1 >> bind interface Vlan400 >> associate ccm 1 priority 1 >> associate ccm 2 priority 2 >> associate profile 1 register br2transcoder >> ! >> dspfarm profile 1 transcode codec g711ulaw >> codec g711alaw >> codec g729ar8 >> codec g729abr8 >> codec g729r8 >> codec g729br8 >> maximum sessions 3 >> associate application SCCP >> ! >> ! >> dial-peer voice 1 pots >> incoming called-number . >> direct-inward-dial >> ! >> dial-peer voice 100 voip >> destination-pattern 3[06]00 >> session protocol sipv2 >> session target ipv4:10.10.202.2 >> codec g711ulaw >> no vad >> ! >> dial-peer voice 3500 voip >> service aa >> destination-pattern 3500 >> session target ipv4:10.10.202.1 >> incoming called-number 3500 >> dtmf-relay h245-alphanumeric >> codec g711ulaw >> no vad >> ! >> ! >> ! >> call-manager-fallback >> max-conferences 8 gain -6 >> transfer-system full-consult >> ip source-address 10.10.202.1 port 2000 >> max-ephones 2 >> max-dn 2 >> moh music-on-hold.au >> ! >> ! >> line con 0 >> exec-timeout 0 0 >> logging synchronous >> line aux 0 >> line 194 >> no activation-character >> no exec >> transport preferred none >> transport input all >> transport output all >> line vty 0 4 >> exec-timeout 0 0 >> privilege level 15 >> logging synchronous >> no login >> transport preferred none >> transport input telnet >> line vty 5 15 >> exec-timeout 0 0 >> privilege level 15 >> logging synchronous >> no login >> transport preferred none >> transport input telnet >> ! >> scheduler allocate 20000 1000 >> ntp server 10.10.100.2 >> end >> BR2-RTR(config)# thanks >> >> ------------------------------------------------------------------------ >> >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab >> training, please visit www.ipexpert.com <http://www.ipexpert.com/> >> >> >> >> >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
