Below is the easiest method I have found to append a 9 to incoming calls thus making callbacks much easier.
** Note: Changing this service parameter on one subscriber will affect the entire cluster. ** SYSTEM >> SERVICE PARAMETERS >> Cisco CallManager >> Select Advanced Under "Clusterwide Parameters (Device Phone)," look for "Incoming Calling Party National Number Prefix - Phone." I added a 91. Additionally, I also enabled "Insert Hyphens in 12-Digit Numbers Required Field" to make numbers much easier to reader. Thanks, Matthew Berry Office 952 516 3748 | Mobile 952 221 2814| [email protected]<mailto:[email protected]> From: Christopher Clouse [mailto:[email protected]] Sent: Monday, November 09, 2009 11:34 AM To: Berry, Matthew J. Subject: Re: [OSL | CCIE_Voice] Appending a 9 to inbound calls Check out the service parameters. There is a prefix digits setting in there. I don't have a CM in front of me to tell you which one right now, but there is a group, 1 for local, 1 for national and 1 for international. ~Chris From: Berry, Matthew J.<mailto:[email protected]> Sent: Monday, November 09, 2009 11:32 AM To: [email protected]<mailto:[email protected]> Subject: [OSL | CCIE_Voice] Appending a 9 to inbound calls Hey guys! Alright, now for a practical question. In our environment, incoming calls display the ten-digit CID. How could I append a 9 to all incoming numbers so that users can return calls using the "Received Calls" or "Missed Calls" section in directories? I tried to add a 9 prefix to the PRIs, but that did not work. I received weird carrier messages. Any suggestions? Thanks, Matthew Berry, Sr. Unified Communications Engineer, CCVP Kroll Ontrack | 9023 Columbine Road, Eden Prairie, MN 55347 952 516 3748 | Fax 952 562 2175 | Mobile 952 221 2814| [email protected]<mailto:[email protected]> www.krollontrack.com<http://www.krollontrack.com/> ________________________________ _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
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