Most likely Carrier is not sending the CID, check with the carrier.
From: [email protected]
[mailto:[email protected]] On Behalf Of Berry, Matthew J.
Sent: Thursday, 19 November 2009 7:24 AM
To: [email protected]
Subject: [OSL | CCIE_Voice] Inbound PRI Calls Display "ID Unavailable"
All -
I am working on a CUCM 6.2 cluster where all inbound calls display a "ID
Unavailable" on the ringing phone. We are running PRIs on MGCP gateways.
PSTN --> Internal Extension = Calling number, but no CID ("ID Unavailable")
I have looked through the CUCM 6.x Admin Guide, but could not figure out a
place to make a change. Could it be that our carrier is not sending CID?
Can someone point me in the right direction so I can figure this out?
Thanks,
Matthew Berry, Sr. Unified Communications Engineer, CCVP
Kroll Ontrack | 9023 Columbine Road, Eden Prairie, MN 55347
952 516 3748 | Fax 952 562 2175 | Mobile 952 221 2814|
[email protected]<mailto:[email protected]>
www.krollontrack.com<http://www.krollontrack.com/>
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