A 'debug isdn q931' will verify if the name is coming into the gateway, as well.
On Wed, Nov 18, 2009 at 2:36 PM, Kumar, Narinder <[email protected] > wrote: > Most likely Carrier is not sending the CID, check with the carrier. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Berry, Matthew J. > *Sent:* Thursday, 19 November 2009 7:24 AM > > *To:* [email protected] > *Subject:* [OSL | CCIE_Voice] Inbound PRI Calls Display "ID Unavailable" > > > > All – > > > > I am working on a CUCM 6.2 cluster where all inbound calls display a “ID > Unavailable” on the ringing phone. We are running PRIs on MGCP gateways. > > > > PSTN à Internal Extension = Calling number, but no CID (“ID Unavailable”) > > > > I have looked through the CUCM 6.x Admin Guide, but could not figure out a > place to make a change. Could it be that our carrier is not sending CID? > > > > Can someone point me in the right direction so I can figure this out? > > > > Thanks, > > * * > > *Matthew Berry*, Sr. Unified Communications Engineer, CCVP > > Kroll Ontrack | 9023 Columbine Road, Eden Prairie, MN 55347 > > 952 516 3748 | Fax 952 562 2175 | Mobile 952 221 2814| > [email protected] <[email protected]> > www.krollontrack.com > > > > ------------------------------ > CONFIDENTIALITY - The information contained in this electronic mail message > is confidential and is intended solely for the addressee(s). If you are not > an authorised recipient of this message please contact UXC Getronics > Australia immediately by reply email and destroy/delete this message from > your computer. Any unauthorised form of reproduction of this message, or > part thereof, is strictly prohibited. > DISCLAIMER - Unless specifically indicated otherwise, the views and > opinions expressed in this email are those of the sender and not UXC > Getronics Australia. While we endeavour to protect our network from computer > viruses, UXC Getronics Australia does not warrant that this email or any > attachments are free of viruses or any other defects or errors. It is the > duty of the recipient to virus scan and otherwise test any information > contained in this email before loading onto any computer system. > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > >
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