Does anyone know how the drop-through can be implemented in this situation? The PG says that the service is *service aa-drop*, but this command does not exist;
*P1-BR2-VG(config-app)#service ? dsapp ipsla-responder clid_authen clid_col_npw_npw AFW_THIRD_PARTY_CC queue CALLIndSs_SErviCe Default CTAPP clid_authen_col_npw fax_hop_on aa ipsla-testcall app-b-acd-aa clid_authen_npw session app-b-acd clid_authen_collect clid_col_npw_3 WORD Name of the service/package* Confusing. On Tue, Nov 24, 2009 at 4:08 PM, Nara Shikamaru <shikam...@kagadis.com>wrote: > Okay, figured out 3, obviously syntax needs to be added for drop-through > mode to work which will fullfull the requirements of question 11.3. Please > scratch my third question off. > > > On Tue, Nov 24, 2009 at 4:02 PM, Nara Shikamaru <shikam...@kagadis.com>wrote: > >> I'm working through configuring BACD. I have it working but I've got some >> questions. >> >> 1) When I apply the following syntax; >> >> *application >> service queue flash:bacdprompts/app-b-acd-2.1.2.2.tcl >> param number-of-hunt-grps 2 >> param aa-hunt2 3210 >> param aa-hunt3 3003 >> param queue-len 15 >> param queue-manager-debugs 1 >> ! >> service aa flash:bacdprompts/app-b-acd-aa-2.1.2.2.tcl >> paramspace english index 1 >> paramspace english language en >> paramspace english location flash:bacdprompts/ >> param service-name queue >> param handoff-string aa >> param aa-pilot 3500 >> param welcome-prompt _bacd_welcome.au >> param number-of-hunt-grps 2 >> param dial-by-extension-option 1 >> param second-greeting-time 60 >> param call-retry-timer 15 >> param max-time-call-retry 700 >> param max-time-vm-retry 2 >> param voice-mail 3600* >> >> I get the following kinds of errors >> >> *parameter call-retry-timer has not been registered under aa namespace* >> It still seems to work, but am wondering if this is normal. >> >> >> 2) I'm trying to remember where the specific location of the *Cisco >> Unified CME B-ACD and Tcl Call-Handling Applications* document (used to >> copy and modify the BACD syntax.) Can't seem to find it. Does anyone know >> if it has been moved? I'd like to know where I can count on finding it for >> the lab. >> >> 3) The PG's solution for the problem is a little different then the one >> mentioned in the ILT course (it includes *service aa-drop*) My notes >> from class shows that we didn't configure that piece. Will the above syntax >> fullfill the requirments of the question? >> -- >> -Shikamaru >> > > > > -- > -Shikamaru > -- -Shikamaru
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