Gang -
I can apologize again for this inconvenience, but will it really
calm all of you down for the next few hours until this MASSIVE
OVERHAUL is completed? This has taken longer than anticipated by my
web team, but we've implemented features to allow for easier access to
files, a faster system and a few other perks (order tracking, etc). I,
personaly, am not happy about this either - but at this point - we're
extremely close to being completed, and I'm sure people will be happy
with the outcome. We didnt anticipate a few code issues that we've
encountered during this migration, but we're almost completed I CAN
tell you that our R&S Volume 2 is completed and Volume 3 is 2 labs shy
of being done. Our Security Volume 1 and 2 is each a lab short of
being completed and our Volume 1 Voice workbook received quite a few
tweaks as Vik completed the Walk-Through Videos and found a few errors
(and updated / added a little bit of content). Once the file access
is restored - these files will be added to your accounts.
Regarding the Walk-Through Video Tutorials - if you purchased
them in the past they will be given to you per our guarantee, however,
the Volume 1 Walk-Through Video Tutorials are a new product and have
never been sold / purchased - so there will be a fee associated with
that DVD series (if you are interested in purchasing it).
We do apologize for this inconvenience, but I ask for some slack
here. We've been working dilligently for the past 12 months to create
new (free) content for all of you and make our offerings more
complete, professional and add additional features. I, and my
Instructors (and Developers) have continously worked 12 hour days
rewriting / recreating this massive amount of material - and it's a
bit disappointing to hear these complaints. I do understand the
pressure of preparing for your Lab, I did that 10 years ago, but your
files / login access will be available very, very soon. Come on -
haven't any of you ever took a router down or caused the network to
become unavailable? -grin- (kidding of course!).
Please hang tight. My Web team is telling me we're just a few
hours away from being completed - and they, and the support team, are
working as fast as possible adding files, etc. The more calls, emails
and live chats they receive asking about the status - the longer it's
going to take them to finish this up.
Thanks for your patience!,
Wayne A. Lawson II - CCIE #5244
Founder & President - IPexpert
Mailto: wlaw...@ipexpert.com
Telephone: +1.810.326.1444, ext. 101
Live Assistance, Please visit: www.ipexpert.com/chat
eFax: +1.810.454.0130
::Message sent from iPhone::
IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA
(R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice,
Security & Service Provider) Certification Training with locations
throughout the United States, Europe and Australia. Be sure to check
out our online communities at www.ipexpert.com/communities and our
public website at www.ipexpert.com.
On Dec 9, 2009, at 8:59 AM, "jnprb...@gmail.com" <jnprb...@gmail.com>
wrote:
Really? I understand the problem with piracy but the FileOpen
security is a competitive disadvantage. At least we can look
forward to new walk-through videos for our workbooks in the near
future. I'm assuming that any of us that bought into the BLS when
it contained a mix of v2/v3 products will be entitled to free access
to these videos. I noticed something in the disclaimer that I
didn't recall seeing in the past.
The lifetime of your Investment Assurance Program coverage
correlates to the exam version in effect at the time of your
purchase. When a new version of the certification exam you are
pursuing becomes effective and enforced, you will be offered a
discounted upgrade path to purchase training solutions correlated to
the new exam version.
On Wed, Dec 9, 2009 at 8:08 AM, Steve Denney (stdenney) <stden...@cisco.com
> wrote:
I was also informed yesterday that I’d have to re-download all of my
ebooks (once I’m able to log in to the new site, whenever that may
be) in order for the Adobe secure authentication to work. (As if I h
ad nothing better to do in my copious spare time...)
_______________________________________________
For more information regarding industry leading CCIE Lab training,
please visit www.ipexpert.com
_______________________________________________
For more information regarding industry leading CCIE Lab training, please visit
www.ipexpert.com
