Yes, I did validated the script after I opned the the default "ICD" script , saved as "ICDTEST" , validated it too but no luck.
On Thu, Jan 21, 2010 at 7:29 PM, Kevin Damisch <kevin.dami...@vitalsite.com>wrote: > If you do a reactive debug, which step is the script at when you hear the > message? > > Thanks, > Kevin > > ________________________________ > From: ccie_voice-boun...@onlinestudylist.com [ > ccie_voice-boun...@onlinestudylist.com] On Behalf Of vccie2010 [ > vccie2...@gmail.com] > Sent: Thursday, January 21, 2010 9:14 PM > To: Otto Sanchez > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] UCCX Issue > > Yes Otto, I did that please but still having same issue. > > On Thu, Jan 21, 2010 at 1:13 PM, Otto Sanchez <o...@ipexpert.com<mailto: > o...@ipexpert.com>> wrote: > Did you validated the script once it was saved with the new name?, a common > cause for this error is that the queue name is invalid in the application > section configuration, > > > On Thu, Jan 21, 2010 at 1:37 AM, vccie2010 <vccie2...@gmail.com<mailto: > vccie2...@gmail.com>> wrote: > Well I am just saving the defualt ICD script as a different name "icdtest" > and the moment I call I get the error message I posted ealrier. I have all > csq etc as taken care of as with default script it warks fine. > > > On Wed, Jan 20, 2010 at 6:50 PM, kill mill <jha...@gmail.com<mailto: > jha...@gmail.com>> wrote: > THis is a general issue you have to decode the script to see what the issue > is. plus check which script you are referecing and all the parameters csq > etc are in line > > On Wed, Jan 20, 2010 at 8:45 PM, vccie2010 <vccie2...@gmail.com<mailto: > vccie2...@gmail.com>> wrote: > I have UCCX on vmware. I am able to make calls succesfully to UCCX when > there is default ICD script selected, but once I open the default ICD script > in CRS editor and rename that suppose as "icdnew" and upload and select i, > now when I call the trigger it prompts " Thank you for calling…I am sorry. > We are currently experiencing system problem. Please try again later" Does > anyone had same issue or can guide me what could be the problem. The CRS > editor was donwloaded from the UCCX server itself. Seems like somehow the > CRS editor is not saving the .aef file properly or ??? > > > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com<http://www.ipexpert.com/> > > > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com<http://www.ipexpert.com/> > > > > > -- > Regards, > > Otto Sanchez > CCIE #25592 (Voice) > Support Engineer - IPexpert, Inc. > URL: http://www.IPexpert.com <http://www.ipexpert.com/>< > http://www.ipexpert.com/> > > > ________________________________ > This communication (including any attachments) is intended only for the use > of the individual or entity to which it is addressed, and may contain > information that is privileged, confidential and exempt from disclosure > under applicable law. If you are not the intended recipient, any > dissemination, distribution or copying of this communication is strictly > prohibited. If you have received this communication in error, please notify > Vital Support Systems at 515 334 5700 and delete or destroy all copies and > the original document. >
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