You really need to reactively debug the script and find specifically where it is failing. That message is entirely generic. It could be because the name used for a prompt doesn't include .wav at the end, etc etc. Find the step, let us know.
On Thu, Jan 21, 2010 at 11:21 PM, vccie2010 <vccie2...@gmail.com> wrote: > Yes, I did validated the script after I opned the the default "ICD" > script , saved as "ICDTEST" , validated it too but no luck. > > > On Thu, Jan 21, 2010 at 7:29 PM, Kevin Damisch < > kevin.dami...@vitalsite.com> wrote: > >> If you do a reactive debug, which step is the script at when you hear the >> message? >> >> Thanks, >> Kevin >> >> ________________________________ >> From: ccie_voice-boun...@onlinestudylist.com [ >> ccie_voice-boun...@onlinestudylist.com] On Behalf Of vccie2010 [ >> vccie2...@gmail.com] >> Sent: Thursday, January 21, 2010 9:14 PM >> To: Otto Sanchez >> Cc: ccie_voice@onlinestudylist.com >> Subject: Re: [OSL | CCIE_Voice] UCCX Issue >> >> Yes Otto, I did that please but still having same issue. >> >> On Thu, Jan 21, 2010 at 1:13 PM, Otto Sanchez <o...@ipexpert.com<mailto: >> o...@ipexpert.com>> wrote: >> Did you validated the script once it was saved with the new name?, a >> common cause for this error is that the queue name is invalid in the >> application section configuration, >> >> >> On Thu, Jan 21, 2010 at 1:37 AM, vccie2010 <vccie2...@gmail.com<mailto: >> vccie2...@gmail.com>> wrote: >> Well I am just saving the defualt ICD script as a different name "icdtest" >> and the moment I call I get the error message I posted ealrier. I have all >> csq etc as taken care of as with default script it warks fine. >> >> >> On Wed, Jan 20, 2010 at 6:50 PM, kill mill <jha...@gmail.com<mailto: >> jha...@gmail.com>> wrote: >> THis is a general issue you have to decode the script to see what the >> issue is. plus check which script you are referecing and all the parameters >> csq etc are in line >> >> On Wed, Jan 20, 2010 at 8:45 PM, vccie2010 <vccie2...@gmail.com<mailto: >> vccie2...@gmail.com>> wrote: >> I have UCCX on vmware. I am able to make calls succesfully to UCCX when >> there is default ICD script selected, but once I open the default ICD script >> in CRS editor and rename that suppose as "icdnew" and upload and select i, >> now when I call the trigger it prompts " Thank you for calling…I am sorry. >> We are currently experiencing system problem. Please try again later" Does >> anyone had same issue or can guide me what could be the problem. The CRS >> editor was donwloaded from the UCCX server itself. Seems like somehow the >> CRS editor is not saving the .aef file properly or ??? >> >> >> >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com<http://www.ipexpert.com/> >> >> >> >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com<http://www.ipexpert.com/> >> >> >> >> >> -- >> Regards, >> >> Otto Sanchez >> CCIE #25592 (Voice) >> Support Engineer - IPexpert, Inc. >> URL: http://www.IPexpert.com <http://www.ipexpert.com/>< >> http://www.ipexpert.com/> >> >> >> ________________________________ >> This communication (including any attachments) is intended only for the >> use of the individual or entity to which it is addressed, and may contain >> information that is privileged, confidential and exempt from disclosure >> under applicable law. If you are not the intended recipient, any >> dissemination, distribution or copying of this communication is strictly >> prohibited. If you have received this communication in error, please notify >> Vital Support Systems at 515 334 5700 and delete or destroy all copies and >> the original document. >> > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > -- Regards, Tanner Ezell
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