I do have this "CTI Gateway under User Settings to the HQ-TCP" but still no
luck :)

On Thu, Apr 8, 2010 at 8:26 PM, Roger Henderson <rhender...@gmail.com>wrote:

> Try setting the CTI Gateway under User Settings to the HQ-TCP one (I think)
> on the Presence server. That's needed to get softphone mode going, so it's
> worth a try. It's definitely not the VPN that's breaking things - I use the
> VPN often.
>
>   On Fri, Apr 9, 2010 at 2:16 PM, vccie2010 <vccie2...@gmail.com> wrote:
>
>>   I am doing Lab 13A : CUPC Deskphone mode not working and CUPC shows
>> Connection(Limited). I have followed the steps in verbatim.  I am labbing it
>> on IPX remote laba nd have CUPC on my laptop. I use SW VPN. Am I missing
>> something here or is it becoz of VPN.
>>
>> thanks for your help...
>>
>> -M
>>
>>
>>
>> _______________________________________________
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>>
>
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