Your phone user must have CTI enabled privileges for deskphone to work.
Ash>
On 09/04/2010 05:43, vccie2010 wrote:
I do have this "CTI Gateway under User Settings to the HQ-TCP" but
still no luck :)
On Thu, Apr 8, 2010 at 8:26 PM, Roger Henderson <rhender...@gmail.com
<mailto:rhender...@gmail.com>> wrote:
Try setting the CTI Gateway under User Settings to the HQ-TCP one
(I think) on the Presence server. That's needed to get softphone
mode going, so it's worth a try. It's definitely not the VPN
that's breaking things - I use the VPN often.
On Fri, Apr 9, 2010 at 2:16 PM, vccie2010 <vccie2...@gmail.com
<mailto:vccie2...@gmail.com>> wrote:
I am doing Lab 13A : CUPC Deskphone mode not working and CUPC
shows Connection(Limited). I have followed the steps in
verbatim. I am labbing it on IPX remote laba nd have CUPC on
my laptop. I use SW VPN. Am I missing something here or is it
becoz of VPN.
thanks for your help...
-M
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--
Thanks,
Ashar Siddiqui
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