Hi Kobel,
In the "Get Reporting Statistic" step, one can retrieve the number of total
contacs in queue, which is defined as:
" Number of total contacts since the statistics were last reset for this CSQ "
But I didn't try it before, so I am not sure if one can choose which CSQ to
retrieve information about, or we have to:
- apply select resource (with no connect)
- Retrieve the required statistics
- dequeue the call from that queue
and repeat the above till all informatoin is available
HTH
Mouhammad,
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