thanks all this was an issue with server and It solved by the support , I copy the reply from support below
amr """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" Ryan Barnum to me, support show details 5:26 PM (0 minutes ago) I apologize Amr I misread your initial request and thought that it was an issue with a lab configuration. The issue was that the server was powered off. I have powered it on and it will be ready in about 5 minutes. """""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""' On Sat, Sep 18, 2010 at 5:23 PM, Jon1992 <jon1...@hotmail.com> wrote: > Can you ping the sub from any other location? > Is the server turned on in proctorlabs page? > can you CLI into the PUB and ping the SUB? > > *From:* amr thabt <amrth...@gmail.com> > *Sent:* Saturday, September 18, 2010 7:14 AM > *To:* OSL Group <ccie_voice@onlinestudylist.com> > *Subject:* [OSL | CCIE_Voice] sub is down in pod 20 current-session > > Hi all , > I can't reach the sub of pod 20, (I can for Pub) > I wil be in the session for coming 5 hours > please advice > > I copy below the email from proctorlabs support > > > ************************************** > > from to Ryan Barnum <r...@ipexpert.com> > cc supp...@proctorlabs.com > date Sat, Sep 18, 2010 at 5:06 PM subject Re: Afterhours Support > mailed-by gmail.com > hide details 5:06 PM (3 minutes ago) > Ryan, > It seems that connectivity issue for the sub , please see log below > > """"""""""""""""""""""""" > HQ-RTR#ping 10.10.210.11 > > Type escape sequence to abort. > Sending 5, 100-byte ICMP Echos to 10.10.210.11, timeout is 2 seconds: > ..... > Success rate is 0 percent (0/5) > HQ-RTR#ping 10.10.210.10 > > Type escape sequence to abort. > Sending 5, 100-byte ICMP Echos to 10.10.210.10, timeout is 2 seconds: > !!!!! > Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms > HQ-RTR# > - Hide quoted text - > > """"""""""""""""""""""""" > > On Sat, Sep 18, 2010 at 5:03 PM, Ryan Barnum <r...@ipexpert.com> wrote: > >> Amr >> >> I recommend posting the issue on www.onlinestudylist.com so our >> instructors may help you. We apologize for the inconvenience. >> >> On Sat, Sep 18, 2010 at 9:58 AM, AMR THABT <nore...@ipexpert.com> wrote: >> >>> >>> N: AMR THABT >>> E: amrga...@gmail.com >>> Pod: Voice 20 >>> UN: amrgab11 >>> D: 2010-09-18 >>> T: 09:56 AM after a lot of troubleshooting I found >>> there some problem in Sub server 10.10.210.11 >>> simply I can't even ping 10.10.210.11 >>> although I can for 10.10.210.10 (Pub) >>> Please advice >>> >>> >> >> >> -- >> If I can be of further assistance, please let me know. >> >> -- >> Ryan Barnum >> >> Technical Support Engineer - IPexpert, Inc. >> >> Telephone: +1.810.326.1444 x 205 >> Fax: +1.810.454.0130 >> Mailto: r...@ipexpert.com >> -- >> Join our free online support and peer group communities: >> http://www.IPexpert.com/communities <http://www.ipexpert.com/communities> >> -- >> IPexpert - The Global Leader in Self-Study, Classroom-Based, >> Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE >> R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and >> CCIE Storage Lab Certifications. >> > ------------------------------ > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > >
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