thanks all this was an issue with server and It solved by the support ,
 I copy  the reply from support below

amr


"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""

      Ryan Barnum to me, support
 show details 5:26 PM (0 minutes ago)
   I apologize Amr I misread your initial request and thought that it was an
issue with a lab configuration. The issue was that the server was powered
off. I have powered it on and it will be ready in about 5 minutes.

"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""'
On Sat, Sep 18, 2010 at 5:23 PM, Jon1992 <jon1...@hotmail.com> wrote:

>  Can you ping the sub from any other location?
> Is the server turned on in proctorlabs page?
> can you CLI into the PUB and ping the SUB?
>
>  *From:* amr thabt <amrth...@gmail.com>
> *Sent:* Saturday, September 18, 2010 7:14 AM
> *To:* OSL Group <ccie_voice@onlinestudylist.com>
> *Subject:* [OSL | CCIE_Voice] sub is down in pod 20 current-session
>
>  Hi all ,
> I can't reach the sub of pod 20, (I can for Pub)
> I wil be in the session for coming 5 hours
>  please advice
>
> I copy below the email from proctorlabs support
>
>
> **************************************
>
>      from  to Ryan Barnum <r...@ipexpert.com>
>  cc supp...@proctorlabs.com
>  date Sat, Sep 18, 2010 at 5:06 PM subject Re: Afterhours Support
> mailed-by gmail.com
>  hide details 5:06 PM (3 minutes ago)
>    Ryan,
> It seems that connectivity issue for the sub , please see log below
>
> """""""""""""""""""""""""
> HQ-RTR#ping 10.10.210.11
>
> Type escape sequence to abort.
> Sending 5, 100-byte ICMP Echos to 10.10.210.11, timeout is 2 seconds:
> .....
> Success rate is 0 percent (0/5)
> HQ-RTR#ping 10.10.210.10
>
> Type escape sequence to abort.
> Sending 5, 100-byte ICMP Echos to 10.10.210.10, timeout is 2 seconds:
> !!!!!
> Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
> HQ-RTR#
> - Hide quoted text -
>
> """""""""""""""""""""""""
>
> On Sat, Sep 18, 2010 at 5:03 PM, Ryan Barnum <r...@ipexpert.com> wrote:
>
>> Amr
>>
>> I recommend posting the issue on www.onlinestudylist.com so our
>> instructors may help you. We apologize for the inconvenience.
>>
>>  On Sat, Sep 18, 2010 at 9:58 AM, AMR THABT <nore...@ipexpert.com> wrote:
>>
>>>
>>>                        N: AMR THABT
>>>                        E: amrga...@gmail.com
>>>                        Pod: Voice 20
>>>                        UN: amrgab11
>>>                        D: 2010-09-18
>>>                        T: 09:56 AM after a lot of troubleshooting I found
>>> there some problem in Sub server 10.10.210.11
>>> simply I can't even ping 10.10.210.11
>>> although I can for 10.10.210.10 (Pub)
>>> Please advice
>>>
>>>
>>
>>
>> --
>> If I can be of further assistance, please let me know.
>>
>> --
>> Ryan Barnum
>>
>> Technical Support Engineer - IPexpert, Inc.
>>
>> Telephone: +1.810.326.1444 x 205
>> Fax: +1.810.454.0130
>> Mailto: r...@ipexpert.com
>> --
>> Join our free online support and peer group communities:
>> http://www.IPexpert.com/communities <http://www.ipexpert.com/communities>
>> --
>> IPexpert - The Global Leader in Self-Study, Classroom-Based,
>> Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE
>> R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and
>> CCIE Storage Lab Certifications.
>>
>  ------------------------------
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
>
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