Yes the correct VM profile is assigned to the phone ,also the mask has been configured as XXXX in the VM profile. When the phone presses the Messages button ,UC answers and I can sign the user into the associated mailbox without any issues ,it is only on forwarding to UC when the problem occurs.
From: Geoghegan, Stuart [mailto:stuart.geoghe...@ngbailey.co.uk] Sent: 21 September 2011 10:14 AM To: Rynard Coetzee; Brian Mulgrew Cc: ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] Problem with CUCM and CUC SIP integration Hi Rynard That's interesting output Cdpn - called party number oCdpn - original called party number I think VMPN would mean voicemail pilot number It's almost as if the device you are forwarding from is not assigned the Voicemail profile Can that specific phone reach the correct unity connection user greeting when you press the messages button? And is there a mask of XXXX set on the VM Profile? Regards Stuart From: Rynard Coetzee [mailto:rynard.coet...@bytes.co.za] Sent: 21 September 2011 06:02 To: Brian Mulgrew Cc: Geoghegan, Stuart; ccie_voice@onlinestudylist.com Subject: RE: [OSL | CCIE_Voice] Problem with CUCM and CUC SIP integration Hi Brian It is checked for outbound calls. I get the following error when I go through the CUCM sdi trace ,not sure what it means though . 09/20/2011 05:38:02.147 CCM|Forwarding - ERROR processCFToVM - both oCdpnVMPN and cdpnVMPN are NULL - clear the call, callKey= 0x19|<CLID::StandAloneCluster><NID::10.10.210.11><CT::2,100,39,1.251203><IP::10.10.201.51><DEV::SEPFCFBFBCB5FC5><LVL::Error><MASK::0800> 09/20/2011 05:38:02.147 CCM|ConnectionManager - wait_AuDisconnectRequest ERROR:NO ENTRY FOUND IN TABLE,CI(44215327,0),dcType=1,IFCreated(0,0),PID(0-0,0-0),IFHandling(0,0),MCNode(0,0)|<CLID::StandAloneCluster><NID::10.10.210.11><CT::2,100,39,1.251203><IP::10.10.201.51><DEV::SEPFCFBFBCB5FC5><LVL::Error><MASK::0800> From: Brian Mulgrew [mailto:btmulg...@gmail.com] Sent: 20 September 2011 04:32 PM To: Rynard Coetzee Cc: Geoghegan, Stuart; ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Problem with CUCM and CUC SIP integration Under Outbound Calls, check the Redirecting Diversion Header Delivery - Outbound check box On Tue, Sep 20, 2011 at 1:00 PM, Rynard Coetzee <rynard.coet...@bytes.co.za<mailto:rynard.coet...@bytes.co.za>> wrote: The null partition will by default be added to any CSS that you create ,you will not actually see it in the list but it is there. In any case my CSS activation policy is set to use the same CSS as the device\line which has access to all the numbers on the system. I have pulled the traces from CUCM will go through them and see if I can pick up anything From: Geoghegan, Stuart [mailto:stuart.geoghe...@ngbailey.co.uk<mailto:stuart.geoghe...@ngbailey.co.uk>] Sent: 20 September 2011 01:54 PM To: Rynard Coetzee; ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: RE: Problem with CUCM and CUC SIP integration But do you actually have a CSS set? or what is the configuration of your CSS activation policy on the line? If you have any other CSS' & partitions set elsewhere, you will still need a CSS set to see the null partition From: Rynard Coetzee [mailto:rynard.coet...@bytes.co.za<mailto:rynard.coet...@bytes.co.za>] Sent: 20 September 2011 12:36 To: Geoghegan, Stuart; ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: RE: Problem with CUCM and CUC SIP integration Yes ,Voicemail route pattern is in None partition From: Geoghegan, Stuart [mailto:stuart.geoghe...@ngbailey.co.uk<mailto:stuart.geoghe...@ngbailey.co.uk>] Sent: 20 September 2011 01:11 PM To: Rynard Coetzee; ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: RE: Problem with CUCM and CUC SIP integration HI Rynard Does your line forwarding CSS have visibility of the voice mail route pattern? Kind regards Stuart From: Rynard Coetzee [mailto:rynard.coet...@bytes.co.za<mailto:rynard.coet...@bytes.co.za>] Sent: 20 September 2011 11:47 To: Geoghegan, Stuart; ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: RE: Problem with CUCM and CUC SIP integration Hi Stuart Region setting within DP is set to G711 ,between regions it`s G729 ,but the call fails even on calls from the same region. So HQ phone 1 calls HQ phone 2 ,get fastbusy as soon as call gets forwarded to voicemail ,but the if you dial the VM pilot directly from the phone it works fine. From: Geoghegan, Stuart [mailto:stuart.geoghe...@ngbailey.co.uk<mailto:stuart.geoghe...@ngbailey.co.uk>] Sent: 20 September 2011 12:44 PM To: Rynard Coetzee; ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: RE: Problem with CUCM and CUC SIP integration Hi Rynard, What is your Region setting within your device pool for your SIP trunk? What is its relationship to your BR2 site? Fast busy is usually as codec mis-match Do you have an MRGL on your SIP trunk with a transcoder? Kind regards Stuart From: ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestudylist.com> [mailto:ccie_voice-boun...@onlinestudylist.com<mailto:ccie_voice-boun...@onlinestudylist.com>] On Behalf Of Rynard Coetzee Sent: 20 September 2011 08:00 To: ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com> Subject: [OSL | CCIE_Voice] Problem with CUCM and CUC SIP integration Hi I am trying to get the SIP integration between CUC and CUCM to work ,but I am stuck at the moment . From my HQ and Branch 1 phones I can dial the UC pilot and have UC answer ,I can also sign into the mailboxes. Problem is when I call from any other phone ,I get a fastbusy as soon as the call gets forwarded to UC ,I have used the Unity Port status monitor but it seems that the call does not get to UC and that it is failing somewhere on the CUCM. Any ideas ? 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