Hello All , in the explination you gave about the problem you must know what type of moh you got on the HQ and you can confirm that by hear the moh and you will know if its MMOH or unicast and this is very important to figure out because this will turn the troubleshooting to diff direction ,
also if you have connected call betweeen HQ and BR1 Phone and BR1 phone place HQ on hold what you will get ? in regard of the Multicast config changes , i dont see any reason for that , Note that he is sourcing MOH from the FLASH which mean we are not doing any MMOH routing here , we are flooding the MOH to the specified route under the telephone or call-manager fallback so in this case we dont need any kind of Multicasting setup from the provided info i cannot go anywhere in the troubelshoting , you have to send more detailed info about this issue Thanks Ash On Wed, Sep 28, 2011 at 5:53 AM, DeShon Crayton <dcrayto...@comcast.net>wrote: > Also, confirm that the UCM moh server is using multicast address 239.1.1.1 > and incrementing on ip address.**** > > ** ** > > *From:* DeShon Crayton [mailto:dcrayto...@comcast.net] > *Sent:* Wednesday, September 28, 2011 8:51 AM > *To:* 'Vega Wong'; 'ccie_voice@onlinestudylist.com'; 'whl...@gmail.com' > > *Subject:* RE: [OSL | CCIE_Voice] MOH with H323 gateway**** > > ** ** > > Hello Vega,**** > > ** ** > > I would add the following:**** > > ** ** > > Config t**** > > no ip igmp snopping**** > > ** ** > > int l0**** > > ip pim dense-mode **** > > ** ** > > int fa 0/20**** > > ip pim dense-mode **** > > ** ** > > Confirm that “MOH_CL.wav” is in flash**** > > Confirm that “MOH_CL.wav” is properly formatted to be used by the cisco > router.**** > > Try using the default “music-on-hold.au” that comes with CME for testing > purposes.**** > > Reboot the router..**** > > ** ** > > ** ** > > *From:* Vega Wong [mailto:vega2...@yahoo.com.au] > *Sent:* Wednesday, September 28, 2011 7:29 AM > *To:* ccie_voice@onlinestudylist.com; DeShon Crayton; whl...@gmail.com > *Subject:* Re: [OSL | CCIE_Voice] MOH with H323 gateway**** > > ** ** > > Hi guys > > I have attached more info for this, hope you can help: > > ! H323 gw config > ! > hostname HQ-RTR > ! > network-clock-participate slot 1 > ! > dot11 syslog > no ip source-route > ! > ! > ip cef > ! > ! > no ip domain lookup > ip multicast-routing > no ipv6 cef > ! > multilink bundle-name authenticated > ! > ! > isdn switch-type primary-ni > ! > ! > ! > voice-card 0 > ! > voice-card 1 > ! > ! > ! > controller T1 1/0/0 > pri-group timeslots 1-3,24 > ! > controller T1 1/0/1 > ! > ! > ! > ! > ! > interface Loopback0 > ip address 10.10.110.1 255.255.255.255 > ip pim sparse-dense-mode > ! > interface GigabitEthernet0/0 > no ip address > duplex auto > speed auto > ! > interface GigabitEthernet0/0.10 > encapsulation dot1Q 10 > ip address 10.10.100.1 255.255.255.0 > ! > interface GigabitEthernet0/0.20 > encapsulation dot1Q 20 > ip address 10.10.200.3 255.255.255.0 > ip helper-address 10.10.210.11 > ip pim sparse-dense-mode > h323-gateway voip bind srcaddr 10.10.200.3 > ! > interface GigabitEthernet0/0.30 > encapsulation dot1Q 30 > ip address 10.10.210.1 255.255.255.0 > ! > interface GigabitEthernet0/1 > no ip address > shutdown > duplex auto > speed auto > ! > interface Serial0/2/0 > no ip address > encapsulation frame-relay > frame-relay lmi-type ansi > ! > interface Serial0/2/0.1 point-to-point > ip address 10.10.111.1 255.255.255.0 > ip ospf mtu-ignore > snmp trap link-status > frame-relay interface-dlci 201 > ! > interface Serial0/2/0.2 point-to-point > ip address 10.10.112.1 255.255.255.0 > ip ospf mtu-ignore > snmp trap link-status > frame-relay interface-dlci 202 > ! > interface Serial0/2/1 > no ip address > shutdown > clock rate 2000000 > ! > interface Serial1/0/0:23 > no ip address > encapsulation hdlc > isdn switch-type primary-ni > isdn incoming-voice voice > no cdp enable > ! > router ospf 1 > router-id 10.10.100.1 > log-adjacency-changes > network 10.10.0.0 0.0.255.255 area 0 > ! > ip forward-protocol nd > no ip http server > no ip http secure-server > ! > ! > ! > control-plane > ! > ! > voice-port 1/0/0:23 > ! > ccm-manager music-on-hold > ! > ! > dial-peer voice 1 pots > incoming called-number . > direct-inward-dial > ! > dial-peer voice 2 voip > incoming called-number . > codec g711ulaw > ! > dial-peer voice 911 pots > destination-pattern 911 > port 1/0/0:23 > forward-digits all > ! > dial-peer voice 5000 voip > destination-pattern 212394.... > session target ipv4:10.10.210.11 > codec g711ulaw > ! > dial-peer voice 5001 voip > preference 1 > destination-pattern 212394.... > session target ipv4:10.10.210.10 > ! > ! > ! > ! > gatekeeper > shutdown > ! > ! > telephony-service > max-ephones 1 > max-dn 1 > ip source-address 10.10.200.3 port 2000 > max-conferences 8 gain -6 > moh MOH_CL.wav > multicast moh 239.1.1.1 port 16384 route 10.10.200.3 10.10.110.1 > transfer-system full-consult > create cnf-files version-stamp 7960 Sep 27 2011 22:59:02 > ! > -------------------------------------- > debug ephone moh > EPHONE music-on-hold debugging is enabled > HQ-RTR# > *Sep 28 11:09:56.658: MoH route If GigabitEthernet0/0.20 ETHERNET > 10.10.200.3 via ARP > *Sep 28 11:09:56.658: MoH route If Loopback0 46 10.10.110.1 via 10.10.110.1 > HQ-RTR# > *Sep 28 11:10:01.894: MoH route If GigabitEthernet0/0.20 ETHERNET > 10.10.200.3 via ARP > *Sep 28 11:10:01.894: MoH route If Loopback0 46 10.10.110.1 via 10.10.110.1 > HQ-RTR# > *Sep 28 11:10:07.138: MoH route If GigabitEthernet0/0.20 ETHERNET > 10.10.200.3 via ARP > *Sep 28 11:10:07.138: MoH route If Loopback0 46 10.10.110.1 via 10.10.110.1 > ---------------------------------------------------- > HQ-RTR#show ip mroute > IP Multicast Routing Table > Flags: D - Dense, S - Sparse, B - Bidir Group, s - SSM Group, C - > Connected, > L - Local, P - Pruned, R - RP-bit set, F - Register flag, > T - SPT-bit set, J - Join SPT, M - MSDP created entry, > X - Proxy Join Timer Running, A - Candidate for MSDP Advertisement, > U - URD, I - Received Source Specific Host Report, > Z - Multicast Tunnel, z - MDT-data group sender, > Y - Joined MDT-data group, y - Sending to MDT-data group, > V - RD & Vector, v - Vector > Outgoing interface flags: H - Hardware switched, A - Assert winner > Timers: Uptime/Expires > Interface state: Interface, Next-Hop or VCD, State/Mode > > (*, 239.1.1.1), 00:00:37/00:02:22, RP 0.0.0.0, flags: DP > Incoming interface: Null, RPF nbr 0.0.0.0 > Outgoing interface list: Null > > (*, 224.0.1.40), 00:14:22/00:02:07, RP 0.0.0.0, flags: DCL > Incoming interface: Null, RPF nbr 0.0.0.0 > Outgoing interface list: > Loopback0, Forward/Dense, 00:14:22/00:00:00 > > ---------------------------------------------------------------------------------------- > HQ-RTR#show ip multicast interface > Loopback0 is up, line protocol is up > Internet address is 10.10.110.1/32 > Multicast routing: enabled > Multicast switching: fast > Multicast packets in/out: 0/0 > Multicast TTL threshold: 0 > Multicast Tagswitching: disabled > GigabitEthernet0/0.20 is up, line protocol is up > Internet address is 10.10.200.3/24 > Multicast routing: enabled > Multicast switching: fast > Multicast packets in/out: 0/0 > Multicast TTL threshold: 0 > Multicast Tagswitching: disabled > ---------------------------------------------------- > ! This is when I make a PSTN call and put the call on hold: > HQ-RTR#show call active voice | inc Remote > RemoteIPAddress=10.10.210.11 > RemoteUDPPort=24578 > RemoteSignallingIPAddress=10.10.210.11 > RemoteSignallingPort=33131 > RemoteMediaIPAddress=10.10.210.10 > RemoteMediaPort=24578 > > I can hear moh on the PSTN phone, but the moh stream is actually coming > from the CUCM (the default music files) > ---------------------------------------------------- > ! This is when I make a PSTN call via the mgcp gw and put the call on hold: > BR1-RTR#show call active voice | inc Remote > RemoteIPAddress=0.0.0.0 > RemoteUDPPort=16384 > RemoteSignallingIPAddress=0.0.0.0 > RemoteSignallingPort=0 > RemoteMediaIPAddress=239.1.1.1 > RemoteMediaPort=16384 > > With the mgcp gw, I can hear the moh stream from router (my own music > file). > > I am really confused here, I just cant work out why I cant get the h323 to > stream the moh to the PSTN caller as the mgcp gw does. > > Thanks guys > > > --- On *Wed, 28/9/11, Vega Wong <vega2...@yahoo.com.au>* wrote:**** > > > From: Vega Wong <vega2...@yahoo.com.au> > Subject: Re: [OSL | CCIE_Voice] MOH with H323 gateway > To: ccie_voice@onlinestudylist.com, "DeShon Crayton" < > dcrayto...@comcast.net>, whl...@gmail.com > Received: Wednesday, 28 September, 2011, 8:50 AM**** > > Hi guys > > Thanks for the suggestion. further info with the setup: > > The H323 GW is the HQ router, local to the CUCM. > I have already configured the command in the H323 GW: > ip multicast-routing (global) > ip pim dense-mode (voice interface and loopback) > > The correct file is setup with the "moh" command under telephony-service, > as well as the "multicast moh 239.1.1.1 port 16384 route 10.10.200.3 > 10.10.110.1" (the two address are the IP for the voice interface and > loopback) > > What really puzzles me is that when the two IP Phones (both HQ) call each > other, if one of them is put on hold, the moh is stream from the router (my > own music file). I have also checked the phone URL, it shows the correct > multicast IP (239.1.1.1). So I suppose that prove my multicast moh setting > on the router is correct? The problem is when I call PSTN from one of these > two HQ phones, (or PSTN calls to these phones). The PSTN phone will get the > moh stream from CUCM rather than from the HQ router. > > I am at work at the moment, but I can send through the config for the HQ > router later today > > Thanks again > > > --- On *Wed, 28/9/11, DeShon Crayton <dcrayto...@comcast.net>* wrote:**** > > > From: DeShon Crayton <dcrayto...@comcast.net> > Subject: RE: [OSL | CCIE_Voice] MOH with H323 gateway > To: "'Vega Wong'" <vega2...@yahoo.com.au>, ccie_voice@onlinestudylist.com > Received: Wednesday, 28 September, 2011, 8:20 AM**** > > Hello Vega,**** > > **** > > There could be many reasons as to why the MOH for the h323 gw is not > working properly.**** > > **** > > Can you forward your config..**** > > **** > > I would check the following.**** > > **** > > 1. Make sure the h323 gw has ccm-manager music-on-hold**** > > 2. Make sure that the moh file name is correctly named with > telephony-service or call-manager-fallback**** > > 3. Try command no ip igmp snooping**** > > 4. Make the multicast is enabled on the appropriate router and > appropriate interfaces**** > > 5. Reboot the router**** > > **** > > *From:* ccie_voice-boun...@onlinestudylist.com [mailto: > ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Vega Wong > *Sent:* Tuesday, September 27, 2011 9:24 AM > *To:* ccie_voice@onlinestudylist.com > *Subject:* [OSL | CCIE_Voice] MOH with H323 gateway**** > > **** > > Hi Experts > > I am doing some testing with streaming multicast MOH from the router flash, > but I encounter a strange issue. Hoping someone can point me to the right > direction to tackle this. > > I have setup two sites - HQ and BR1. HQ is setup with H323 gateway, BR1 is > setup with mgcp gateway. I have setup two device pools, they both using the > same MGRL and same region, (the reason for the two device pools is because I > want them to display different timezone). All phones are registered to CUCM > - only one MOH server (Pub) is assigned to MRG and multicast enabled. The > MOH server (Sub) is not registered - I changed the Run Flag to "false" on > that MOH server. > > For both site, I can get the multicast moh stream from the router when an > IP phone call another IP Phone. I have put my own moh file in the router, so > straightaway I can tell its from the router. I have also confirm on the IP > Phone URL as well as "show call active voice | be Remote" that the remote IP > is 239.1.1.1 > > With the mgcp gateway, when I put the PSTN call on hold, the PSTN phone can > hear the moh from the router. (again confirmed with "show call active voice > | be Remote"). > But for H323, when the PSTN call is put on hold, it get the moh stream from > the CUCM server! The remoteIP is the IP of the CUCM (Unicast?) > > Can someone explain to me the reason for PSTN call through mgcp can "turn" > to the multicast moh, but not through H323 gateway? > > Thanks in advance**** > > **** > > > -----Inline Attachment Follows-----**** > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com**** > > ** ** > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > Are you a CCNP or CCIE and looking for a job? Check out > www.PlatinumPlacement.com >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
