I had the same thing happen to me. I was able to get it fixed by calling
and opening a ticket
On Feb 5, 2012 8:33 AM, "Ken Wyan" <kew...@gmail.com> wrote:

> Hi,
>
> One friend faced this issue.
>
> After passing written exam ,  to see how to schedule a CCIE Lab Exam , he
> scheduled a date & entered an invalid credit card number thinking cisco
> will automatically drop him due to non-payment.
>
> Now he says credit card payment is declined ( as expected ) ; but his date
> is not dropped & can't be cancelled now within 90 days. He can't raise a
> support case also.
>
> Anybody know how to resolve this?
>
> Ken
>
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