Hello Group,
i'm playing arounf with CUE and SIP phones.
I tried to get the messages-button working for an 9971.
Already tried to set "Service Provision" to extermal and set it to the same URL sccp phones use.

Strange thing is all my sccp phones working fine and i can also manually dial my CTI RP to get to the VM.
However like i said before, the message button doesn't do anything.

Any hints appreciated. Thanks in advance.

PS: Snipped Config:

<?xml version="1.0" encoding="UTF-8"?>
<device xsi:type="axl:XIPPhone" ctiid="205" uuid="{8c91449e-ae42-c1db-f1e3-ae7c373569a5}">
<fullConfig>true</fullConfig>
<deviceProtocol>SIP</deviceProtocol>
    [...]
<callManagerGroup>
<name>Default</name>
<tftpDefault>true</tftpDefault>
<members>
<member  priority="0">
<callManager>
<name>Pub</name>
<description>Pub</description>
<processNodeName>Pub</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
    [...]
<sipProfile>
<sipProxies>
<backupProxy>USECALLMANAGER</backupProxy>
<backupProxyPort>5060</backupProxyPort>
<emergencyProxy>USECALLMANAGER</emergencyProxy>
<emergencyProxyPort>5060</emergencyProxyPort>
<outboundProxy>USECALLMANAGER</outboundProxy>
<outboundProxyPort>5060</outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>

<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
<retainForwardInformation>true</retainForwardInformation>
</sipCallFeatures>
    [...]
<sipLines>
<line  button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel>Line 1</featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name>202</name>
<displayName>Line 1</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>
<authName>ci...@cisco.com</authName>
<authPassword>1737</authPassword>
<sharedLine>true</sharedLine>
<messageWaitingLampPolicy>1</messageWaitingLampPolicy>
<messageWaitingAMWI>0</messageWaitingAMWI>
<messagesNumber>300</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<contact>6d65c733-1f49-cce7-5fd8-12151feb7cb1</contact>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
<maxNumCalls>4</maxNumCalls>
<busyTrigger>2</busyTrigger>
</line>
    [...]
</sipLines>

<externalNumberMask></externalNumberMask>
<voipControlPort>5060</voipControlPort>
    [...]
<alwaysUsePrimeLine>false</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>true</alwaysUsePrimeLineVoiceMail>
</sipProfile>
    [...]
<loadInformation>sip9971.9-2-2</loadInformation>
<inactiveLoadInformation>sip9971.9-1-2</inactiveLoadInformation>
<vendorConfig>
<disableSpeaker>false</disableSpeaker><disableSpeakerAndHeadset>false</disableSpeakerAndHeadset><pcPort>0</pcPort><sdio>1</sdio><wifi>0</wifi><garp>1</garp><voiceVlanAccess>0</voiceVlanAccess><webAccess>0</webAccess><allCallsOnPrimary>0</allCallsOnPrimary><daysDisplayNotActive>7</daysDisplayNotActive><displayOnTime>09:00</displayOnTime><displayOnDuration>20:00</displayOnDuration><displayIdleTimeout>00:30</displayIdleTimeout><webProtocol>0</webProtocol><spanToPCPort>1</spanToPCPort><loggingDisplay>0</loggingDisplay><recordingTone>0</recordingTone><recordingToneLocalVolume>100</recordingToneLocalVolume><recordingToneRemoteVolume>50</recordingToneRemoteVolume><recordingToneDuration></recordingToneDuration><displayOnWhenIncomingCall>1</displayOnWhenIncomingCall><logServer></logServer><g722CodecSupport>2</g722CodecSupport><headsetWidebandUIControl>0</headsetWidebandUIControl><headsetWidebandEnable>0</headsetWidebandEnable><lldpAssetId></lldpAssetId><powerPriority>0</powerPriority>
<detectCMConnectionFailure>0</detectCMConnectionFailure><powerNegotiation>1</powerNegotiation><restrictDataRates>0</restrictDataRates>
</vendorConfig>
<commonConfig>
</commonConfig>
<enterpriseConfig>
</enterpriseConfig>
<versionStamp>1333630640-ad62be06-be31-4b72-99c7-677d862cb1e4</versionStamp>
    [...]
<authenticationURL>http://10.10.210.10:8080/ccmcip/authenticate.jsp</authenticationURL>
<directoryURL>http://10.10.210.10:8080/ccmcip/xmldirectory.jsp</directoryURL>
<idleURL></idleURL>
<informationURL>http://10.10.210.10:8080/ccmcip/GetTelecasterHelpText.jsp</informationURL>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL>http://10.10.210.10:8080/ccmcip/getservicesmenu.jsp</servicesURL>
    [...]
<phoneServices>
<provisioning>0</provisioning>
<phoneService  type="1" category="0">
<name>Missed Calls</name>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService  type="2" category="0">
<name>Voicemail</name>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService  type="1" category="0">
<name>Received Calls</name>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService  type="1" category="0">
<name>Placed Calls</name>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService  type="1" category="0">
<name>Personal Directory</name>
<url>Application:Cisco/PersonalDirectory</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService  type="1" category="0">
<name>Corporate Directory</name>
<url>Application:Cisco/CorporateDirectory</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
</device>

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