You're right, all Labs I tried with IPexpert got a problem of UCCX integration.
So you have to ssh into the PUB and run this command: run sql update processconfig set paramvalue="T" where paramname like '%nstalled%' Regards. Khaled From: gnewbe...@absnt.com Date: Sun, 3 Jun 2012 08:45:32 -0400 To: ccie_voice@onlinestudylist.com Subject: [OSL | CCIE_Voice] Challenge Lab 1 CCX Integration Problems Has anyone had issues with the CCX Integration in Challenge Lab 1? According to the lab & DSG the integration is already completed so there should have been no work to do. The CTI ports were registered but the IPCC Extension did not show on the End User page. I recreated both the JTAPI and RMCM accounts, verified AXL was correct, reset AXL and CTI on the CM Servers. Reset the CCX Engine several times and even rebooted the CCX server. Nothing changed the issue with not being able to set Agent extensions. In CCX, going to Tools>User Management showed all the users as well but not as agents obviously. Any ideas on how to fix this kind of situation or is the lab setup improperly? Thanks,Graham _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com