Hi i came across a unity connection problem doing the lab 1 of the 5 lab handbook, I integrate the unity and the cucm with no problem but only extensions with a mailbox in unity can send messages to other users
For example User A ext 2001 has voicemail in unity connection so when he calls 2002 and goes to voicemail I can record the message and It is delivered to the phone with no problem. However if I call 2002 from an extension with no mailbox on the system or the pstn the call goes to voicemail I record the message unity tells me the message has been sent but it never arrives, I can see in unity that the user has no messages. I have tried calling from a user with no mailbox this happens then I add him on unity and it works If I delete him again it goes back to not working. Ive done several integrations with unity connection and this is the 1st time I came across something like this please help. Its looks to me like some kind of restriction that says if calling extension has a mailbox in the system I will send the message if not then I will discard it or something like that. Thanks in advance Hector Gonzalez CCIE R&S 26179
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