It's a bug in P-Labs. See: http://onlinestudylist.com/archives/ccie_voice/2012-June/081016.html -- DQ Dan Quinlan - CCIE #36129 412.237.6268 Video: sip:daqui...@cisco.com
From: Hector Gonzalez <hgonza...@abt-mexico.com<mailto:hgonza...@abt-mexico.com>> Date: Thursday, September 13, 2012 6:02 PM To: "ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>" <ccie_voice@onlinestudylist.com<mailto:ccie_voice@onlinestudylist.com>> Subject: [OSL | CCIE_Voice] Unity connection voicemail problems Hi i came across a unity connection problem doing the lab 1 of the 5 lab handbook, I integrate the unity and the cucm with no problem but only extensions with a mailbox in unity can send messages to other users For example User A ext 2001 has voicemail in unity connection so when he calls 2002 and goes to voicemail I can record the message and It is delivered to the phone with no problem. However if I call 2002 from an extension with no mailbox on the system or the pstn the call goes to voicemail I record the message unity tells me the message has been sent but it never arrives, I can see in unity that the user has no messages. I have tried calling from a user with no mailbox this happens then I add him on unity and it works If I delete him again it goes back to not working. Ive done several integrations with unity connection and this is the 1st time I came across something like this please help. Its looks to me like some kind of restriction that says if calling extension has a mailbox in the system I will send the message if not then I will discard it or something like that. Thanks in advance Hector Gonzalez CCIE R&S 26179
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