Ctigw is for OCS/Lync. You don't need to set it up unless you have OCS or Lync deskphone control.
Sent from my Verizon Wireless 4G LTE Smartphone -------- Original message -------- From: Gurpreet Singh Kukreja <tycoononway1...@gmail.com> Date: To: virajith <vir...@rediffmail.com> Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] CUPS- Presence - deskphone mode not active Just to add, the CtiGw application user on the CM should also have these roles and Deskphone user's phone assigned. On Tue, Dec 25, 2012 at 6:36 PM, Gurpreet Singh Kukreja <tycoononway1...@gmail.com> wrote: Does your end user have CTI Enabled and CTI controlled roles assigned? If not, then assign them. Make sure that you've assigned the TCP profile in the CUPS server for the Deskphone user. - Gurpreet On Wed, Dec 19, 2012 at 12:56 AM, virajith <vir...@rediffmail.com> wrote: hi Guys, In the client I get the option of deskphone mode in CUPC but when I select it the mode does not get applied. In show server health I see the Desk phone mode says " Partially Connected(Primary) - Cannot Connect to Phone". I have checked the cti server / gateway profile and it is fine. What else to check? -Vir Catch India as it happens with the Rediff News App. To download it for FREE, click here _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
