What is the URL you are using for the service Is the I UCCX in service or partial?
Sent from my iPhone On May 26, 2013, at 10:23 AM, Ryan Maxam <[email protected]> wrote: > Both settings are set to true. The users are imported and I restarted the > CUCM and UCCX. Moving on the in the lab I set up the icd application and the > trigger works properly (2700) as well. CTI route point and CTI ports are > registered. But I'm still having difficulty getting the phone agents to > login. Thanks for any ideas you might have. > > > On Sun, May 26, 2013 at 10:25 AM, Bill Lake <[email protected]> wrote: >> Hello Ryan >> >> Is the enterprise parameters showing >> >> Auto Attendant Installed false >> IPCC Express Installed false >> >> This is sometimes the case and you can resolve it here >> >> http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_tech_note09186a008088cff0.shtml >> >> >> If this is not the case then you need to verify all your configuration >> steps, did you setup the user, CUCM and UCCX correctly. Are things >> registered, do they need a reset, did you import the users, everything >> double checked to see if it is working. >> >> Bill >> >> >> On Sun, May 26, 2013 at 8:06 AM, Ryan Maxam <[email protected]> wrote: >>> I'm having difficulty getting the phones to connect to the IP Phone Agent. >>> When I press the icd-onebutton, I get the message, "Cannot connect to the >>> IP Phone Agent service." I've configure and double checked the SURL, end >>> user and password. The phone is controlled by the UCCX1-RM Application >>> user. I'm stuck, if anyone has any ideas. Thanks. >>> _______________________________________________ >>> For more information regarding industry leading CCIE Lab training, please >>> visit www.ipexpert.com >>> >>> Are you a CCNP or CCIE and looking for a job? Check out >>> www.PlatinumPlacement.com >> >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
