Guys I got the fix, The problem was a typo error due to my fast copy and paste
in SB router i type gateway command by default and that resulted the following R1#sh gatekee end GATEKEEPER ENDPOINT REGISTRATION ================================ CallSignalAddr Port RASSignalAddr Port Zone Name Type Flags --------------- ----- --------------- ----- --------- ---- ----- 142.100.64.11 41758 142.100.64.11 32793 GK VOIP-GW H323-ID: GK-Trunk_1 Voice Capacity Max.= Avail.= Current.= 0 142.100.64.12 37277 142.100.64.12 32790 GK VOIP-GW H323-ID: GK-Trunk_2 Voice Capacity Max.= Avail.= Current.= 0 142.102.65.254 1720 142.102.65.254 57138 GK H323-GW E164-ID: 3002 E164-ID: 3001 Voice Capacity Max.= Avail.= Current.= 0 142.102.66.254 1720 142.102.66.254 51323 GK H323-GW H323-ID: CUCME Voice Capacity Max.= Avail.= Current.= 0 Total number of active registrations = 4 R1# so it was invalid when i deleted the gateway from SiteB gateway it fixed the problem Thank you very much guys Special Thanks to Bill , Ramy and Somphol Hesham On 23 June 2013 04:00, Somphol Boonjing <somp...@gmail.com> wrote: > Sorry, I assume wrongly that SBGW will ever take the call for "3...". > > Your normal path is for both "2..." and "3..." to be pointing to > CUCMTRUNK only. Given that both SBGW and CUCMTRUNK are registered to the > same zone, it would be necessary to exclude SBGW from ever getting the call > destined to "2..." or "3...". > > gw-type-prefix 1#* default-technology > zone prefix THEZONE 3... gw-priority 0 SBGW > zone prefix THEZONE 3... gw-priority 10 CUCMTRUNK > zone prefix THEZONE 2... gw-priority 0 SBGW > zone prefix THEZONE 2... gw-priority 10 CUCMTRUNK > > Sorry for the confusion. > > Even if you don't have "gw-priority", when SBGW is unreachable, it should > not cause the problem and call should be sent correctly to CUCMTRUNK. > > Then, it is less likely that the problem would be in the gatekeeper call > leg, unless you use some sort of tech-prefix in addition to zone prefix. > > Regards, > --Somphol > > > On Sun, Jun 23, 2013 at 8:43 PM, Somphol Boonjing <somp...@gmail.com>wrote: > >> Hi Hesham, >> >> Essentially, the gw-priority is to advise the gatekeeper to choose SBGW >> over CUCMTRUNK. The higher the number, the higher the priority. Without >> this it will distribute the call to "3XXX" to both CUCMTRUNK and SBGW in a >> round robin fashion. >> >> If you give higher priority to SBGW, then call will be routed to SBGW >> unless it is not available. >> >> >> gw-type-prefix 1#* default-technology >> zone prefix THEZONE 3... gw-priority 100 SBGW >> zone prefix THEZONE 3... gw-priority 10 CUCMTRUNK >> >> I'm fairly new to gatekeeper myself, so it would be great if you can lab >> it up and see if I am wildly off the mark. >> >> Regards, >> --Somphol. >> >> >> >> On Sun, Jun 23, 2013 at 8:37 PM, Hesham Abdelkereem < >> heshamcentr...@gmail.com> wrote: >> >>> Hi Somphol, >>> >>> HQ & SB are in the same zone >>> and i don't understand >>> >>> zone prefix THEZONE 3... gw-priority 100 SBGW >>> >>> I think I should disregard it as they are int he same zone >>> It's all just the CUCM Trunk and has both 2XXX and 3XXX >>> I think that could make it work >>> >>> Thank you very much for ur great input >>> I will test it and let u know >>> >>> Thank you very much for ur great efforts. >>> >>> On Jun 23, 2013, at 3:30 AM, Somphol Boonjing <somp...@gmail.com> wrote: >>> >>> Hi Hesham, >>> >>> If the problem is on the gatekeeper, it could be as simple as the zone >>> prefix not configured to point to CUCM for the pattern "3..." >>> >>> Given that in normal situation, the zone prefix would be pointing "SBGW" >>> either dynamically or statically. >>> >>> The configure with static zone prefix set would look similar to this. >>> >>> gatekeeeper >>> ... >>> ... >>> gw-type-prefix 1#* default-technology >>> zone prefix THEZONE 3... gw-priority 100 SBGW >>> zone prefix THEZONE 3... gw-priority 10 CUCMTRUNK >>> ... >>> ... >>> >>> If your CUCM & SBGW happens to be in the different zones, that is a >>> different matter. Looking at a configuration guide for "zone prefix" >>> command, I don't think it is possible for a zone prefix to point to two >>> different local zones. (See: >>> http://www.cisco.com/en/US/docs/ios/12_3/vvf_r/vrg_z1_ps1839_TSD_Products_Command_Reference_Chapter.html#wp1002271 >>> ) >>> >>> So, in essence, I doubt that this would work. >>> >>> gatekeeeper >>> ... >>> ... >>> gw-type-prefix 1#* default-technology >>> zone prefix SBZONE 3... gw-priority 100 SBGW >>> zone prefix CUCMZONE 3... gw-priority 10 CUCMTRUNK >>> ... >>> ... >>> >>> Regards, >>> --Somphol. >>> >>> >>> On Sun, Jun 23, 2013 at 6:45 PM, Hesham Abdelkereem < >>> heshamcentr...@gmail.com> wrote: >>> >>>> Hi Somphol, >>>> >>>> Of course all your sequence of ideas definitely make sense. >>>> However, I did exactly all that >>>> I made the Route List for CFUR is very specific to HQ Gateway and not >>>> SLRG. >>>> and Tried to change the Inbound Calls in the trunk and changed the CSS >>>> to INTERNAL and still didn't work, >>>> >>>> yes I am looking into the debug command that will show me the >>>> gatekeeper call flow. >>>> I have been a long time never worked with that. >>>> >>>> Thanks for your ideas, >>>> >>>> I will keep you and the forum posted if I got any updates, >>>> >>>> Thanks, >>>> Hesham >>>> >>>> >>>> On 23 June 2013 01:40, Somphol Boonjing <somp...@gmail.com> wrote: >>>> >>>>> Hi Hesham, >>>>> >>>>> I have a few ideas. I want to remove a few things out of the >>>>> equation, first try to set codec for all inter-region to G711. Second, if >>>>> you are using Local Route Group (LRG), replace it with a more >>>>> straightforward settings -- i.e. point the RL directly to HQ gateway in >>>>> your case for relevant route pattern. We can deal with them later on >>>>> once we understand this case to the bone. >>>>> >>>>> There are two call legs. The first call leg is from SC PH1 to reach >>>>> x3001 via a H323 Trunk on CUCM -- the Trunk with gatekeeper control. The >>>>> call should be directed to the gatekeeper who in turn should be routing it >>>>> to the H323 Trunk on CUCM. The H323 Trunk should have significant digits >>>>> set to 4 and a CSS that can reach x3001. >>>>> >>>>> Upon hitting x3001, CUCM will discover that the number is forwarded to >>>>> 9723033001. Assuming that you have set the CSS for CFUR on x3001 >>>>> correctly, that will match a Router Pattern that route the call toward HQ >>>>> Gateway. This is a second call leg. (If you use the LRG, at this >>>>> point, the LRG for the incoming H323 Trunk will cause the call to route to >>>>> the wrong RG.) >>>>> >>>>> Once the second call leg is established, then CUCM will tell the two >>>>> parities to open the RTP channel directly to each other (i.e. between the >>>>> CME and the HQ Gateway.) (Well, sort of, if you have MTP required check >>>>> on the H323 Trunk, then an MTP will be involved.) >>>>> >>>>> You problem could be on either one of this. While I believe that >>>>> since you can make a call from HQ PH1 to x3001 successfully, the problem >>>>> may not be in the 2nd leg, I don't entirely want to rule out the CSS, the >>>>> Significant digits as well as the fact that HQ PH1 and the incoming H323 >>>>> Trunk will be more than likely belong to a different Device Pool & Region. >>>>> >>>>> I think "debug gatekeeper main 10" on the gatekeeper would help. >>>>> >>>>> On the H323 CUCM Trunk, RTMT Real Time monitoring with "Detailed >>>>> Debug" turn on would help you see whether the H323 Trunk has the right CSS >>>>> to reach x3001. >>>>> >>>>> Hope this gives you some idea to work on this case. >>>>> >>>>> Regards, >>>>> --Somphol. >>>>> >>>>> >>>>> >>>>> >>>>> >>>>> On Sun, Jun 23, 2013 at 5:27 PM, Somphol Boonjing >>>>> <somp...@gmail.com>wrote: >>>>> >>>>>> Hi Hesham, >>>>>> >>>>>> Thanks for the detail explanation and well thanks for sharing the >>>>>> case. I find it very intriguing. >>>>>> >>>>>> I'm working on some idea, but for now, I just want to forward your >>>>>> reply to the group, in case anyone else can help too. >>>>>> >>>>>> >>>>>> --Somphol >>>>>> >>>>>> >>>>>> On Sun, Jun 23, 2013 at 4:44 PM, Hesham Abdelkereem < >>>>>> heshamcentr...@gmail.com> wrote: >>>>>> >>>>>>> Hi Somphol, >>>>>>> >>>>>>> I have to give you details as much as I can for better assistance >>>>>>> not to tackle some of the information. >>>>>>> Ok let me tell you the call flow >>>>>>> In my scenario >>>>>>> HQ and SB are registered to CUCM and SC is a CME (SC is connected >>>>>>> with HQ & SB via Gatekeeper) >>>>>>> I want to make sure that in case of SB WAN Failure HQ/SC phones are >>>>>>> able to call Siteb phone using 4 digits in the event of wan failue.When >>>>>>> you >>>>>>> call from HQ phone calls should be routed through HQ gateway. When you >>>>>>> call >>>>>>> from SC Phones calls should be routed through the GK and then HQ >>>>>>> Gateway. >>>>>>> >>>>>>> In normal operation the call flow is >>>>>>> HQ dials 4xxx ---> Gatekeeeper ---> SC CME >>>>>>> SB dials 4xxx ---> Gatekeeper ---> SC CME >>>>>>> >>>>>>> now when you configure Call Forward Unregister internal >>>>>>> >>>>>>> HQ dials 3XXX --> SB phone is no longer registered to CUCM and is >>>>>>> configured for internal and external if Unregistered to be forwarded to >>>>>>> 9723033001 ----> Number is dialed on HQ Gateway by CFUR ---> Call >>>>>>> reaches SB via HQ PSTN Gateway successfully >>>>>>> >>>>>>> the Requirement now >>>>>>> >>>>>>> SC CME dials 3XXX--->Call Router via Gatekeeper--> SB phone is no >>>>>>> longer registered to CUCM and is configured for internal and external if >>>>>>> Unregistered to be forwarded to 9723033001---> Number is dialed on >>>>>>> HQ Gateway by CFUR ---> Call reaches SB via HQ PSTN Gateway >>>>>>> successfully. >>>>>>> >>>>>>> Now the current situation >>>>>>> >>>>>>> when SC CME dials 3XXX when the SB is under WAN Failure it goes no >>>>>>> where after the Gatekeeper >>>>>>> but when I switch back the SB Phones to be registered to CUCM rather >>>>>>> than CALL MANAGER FALLBACK >>>>>>> the call go through via Gatekeeper >>>>>>> >>>>>>> >>>>>>> Many Thanks, >>>>>>> Hesham >>>>>>> >>>>>>> >>>>>>> On 22 June 2013 23:26, Somphol Boonjing <somp...@gmail.com> wrote: >>>>>>> >>>>>>>> Hi Hesham, >>>>>>>> >>>>>>>> > knowing that Gatekeeper is working with SiteB under normal >>>>>>>> operation but doesn't work with CFUR >>>>>>>> >>>>>>>> Could you please clarify the problem you are facing? What do you >>>>>>>> mean when you say the gatekeeper is not working with CFUR? >>>>>>>> >>>>>>>> > Any Ideas, >>>>>>>> >>>>>>>> I think we will need to simplify the scenario to the level that we >>>>>>>> can understand the expected call flow correctly, then from there we can >>>>>>>> isolate problematic area further. >>>>>>>> >>>>>>>> 'debug isdn q931' on HQ GW and SiteB GW might also give us some >>>>>>>> more idea. >>>>>>>> >>>>>>>> Regards, >>>>>>>> >>>>>>>> >>>>>>>> --Somphol >>>>>>>> >>>>>>>> >>>>>>>> On Sun, Jun 23, 2013 at 12:45 PM, Hesham Abdelkereem < >>>>>>>> heshamcentr...@gmail.com> wrote: >>>>>>>> >>>>>>>>> Dear Experts, >>>>>>>>> >>>>>>>>> >>>>>>>>> SiteC is CME and connected with HQ and SB via Gatekeeper >>>>>>>>> Gatekeeper is working excellent with HQ and SB >>>>>>>>> I am configuring Call Forward Unregister for SiteB. >>>>>>>>> SiteB has Call-Manager-Fallback mode working excellent >>>>>>>>> >>>>>>>>> Now, I have configured Call Forward Unregister >>>>>>>>> in the service parameter I changed maximum hops to DN unregister >>>>>>>>> is 1 >>>>>>>>> >>>>>>>>> I have Created a Partitions and CSS for CFUR >>>>>>>>> I forward SiteB1 and SiteB2 telephones in unregisted internal and >>>>>>>>> external to be 9723033001 with forward css CFUR-CSS >>>>>>>>> >>>>>>>>> I created Route List to point to HQ Router >>>>>>>>> and create route pattern for CFUR >>>>>>>>> >>>>>>>>> Now gatekeeper is reaching both HQ and SiteB in normal operaiton >>>>>>>>> when I put SiteB under call-manager-fallback mode >>>>>>>>> when I dial from HQ 3001 the CFUR works and shows the E164 number >>>>>>>>> when I dial from SiteC 3001 via gatekeeper it shows unknown number >>>>>>>>> >>>>>>>>> knowing that Gatekeeper is working with SiteB under normal >>>>>>>>> operation but doesn't work with CFUR >>>>>>>>> >>>>>>>>> Any Ideas, >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> Hesham >>>>>>>>> >>>>>>>>> _______________________________________________ >>>>>>>>> For more information regarding industry leading CCIE Lab training, >>>>>>>>> please visit www.ipexpert.com >>>>>>>>> >>>>>>>>> Are you a CCNP or CCIE and looking for a job? 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_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com