HI when a PSTN user dial a cisco phone user extension 212620-4001,it plays like
Press 1 for Billing department--->(5001) Press 2 for others --->(4001 itself) how could we implement for the user 4001. -- Regards, Dharambir Kumar _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com