Something doesn’t seem to add up in my head. Supp Services shouldn’t effect DTMF. Did you change anything related to the SIP Trunk on CUCM? Or anything DTMF related on a dial-peer?
On Jan 30, 2014, at 6:22 AM, Vignesh Sethuraman <sethuvign...@gmail.com> wrote: > Hello Somphol/Justin, > > I have resolved the issue by adding the command "no supplementary-service sip > moved-temporarily". > > Thanks a lot Somphol for pointing the document to me. > > Thank you Justin for providing me the inputs. > > Regards, > Viki > > > > > > > > > > On Thu, Jan 30, 2014 at 6:15 AM, Justin Carney <justin.s.car...@gmail.com> > wrote: > I concur with Somphol's suggestion and that mtp shouldn't be required. > > You stated you can record the voicemail but I don't see the "sdspfarm tag 1 > BR2-IOS-XCODE" command under telephony-service. Is your transcoder showing > its registered with "show sccp" command? I'm guessing that it is registered > else you wouldn't be getting to cue using g729 that is coming over the wan > (maybe the tag command just got lost on the copy/paste of the config to the > email?). > > (Also for the sccp config you're missing the same tag command for the cfb and > the "conference hardware" command. You have the sccp ccm pointing to the > cucm ip after cme, are you trying to register sccp resources to cucm?) > > You can run "debug ccsip messages" on cme to ensure you see the dtmf comes > across the sip trunk from cucm. > > Dial peer 3600 for cue lists dtmf-relay sip-notify and just double check this > is set the same inside cue. > > For an alternate test, when you place the same call can you leave a message > (> 2 sec) and hang up without pressing pound? Does the mwi come on and can > the cme phone retrieve the voicemail after entering the pin? If so use the > same "debug ccsip messages" cmd to see the expected/normal debug output for > the dtmf on this working scenario. > > Hope this helps... > > -Justin > > (Sent from my phone, please excuse and/or laugh at any typos.) > > On Jan 29, 2014 5:40 PM, "Somphol Boonjing" <somp...@gmail.com> wrote: > > On Thu, Jan 30, 2014 at 8:48 AM, Vignesh Sethuraman <sethuvign...@gmail.com> > wrote: > Media Termination Point Required (Checked) > MTP Preferred Originating CodecRequired Field: g711ulaw > > Hi Vignesh, > > I think if you can set these two to default settings which is MTP Required > [uncheck], and MTP Prefered Codec: <None>, Leave the DTMF Signaling Method to > No Preference. Reset the SIP Trunk. > > You shouldn't need MTP for this operation. > > Then, if you really want to experiment with MTP insertion, I think you may > find this article interesting - > http://www.ucguerrilla.com/2012/12/ccie-v-i-shoulda-checked-that-tip-3-mtp.html. > > Regards, > --Somphol. > > > > _______________________________________________ > Free CCIE R&S, Collaboration, Data Center, Wireless & Security Videos :: > > iPexpert on YouTube: www.youtube.com/ipexpertinc > > _______________________________________________ > Free CCIE R&S, Collaboration, Data Center, Wireless & Security Videos :: > > iPexpert on YouTube: www.youtube.com/ipexpertinc
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