Dear Mike,
strange - I just filed a repair job with labcrew for our old ÄKTA Prime. A
technician was in house (for other reasons) when it stopped working and he
was confident that he can replace our pump (rotary unit, as he called
it)... Well let's hope he really does...
On the other hand, I had also very bad experience with GE technicians in
London, but not yet here in Cologne, Germany. Potentially, it depends on
your local service?
Regarding Paul Smith's message, I totally agree. A real competitor is
needed.
I haven't seen anything, which is nearly as good and versatile as the ÄKTA
line (which doesn't mean they couldn't bee imporved!).
Especially, if you are in Science and not in a kind of production
facility. The small Bio-Rad Econo system (about the same price tag as the
ÄKTAPrime AFAIK), which we use here in the student course, is not nearly
as sophisticated as a Prime...
Best,
Jan
Am 12.10.2011, 20:28 Uhr, schrieb Michael Colaneri <colane...@gmail.com>:
Dear all,
We have an AktaPrime and GE Lifesciences stop servicing these instruments
because they are getting old. Does anyone know of a third party company
that gives contracts to maintain these instruments? Thank you.
Mike Colaneri
--
Dr. Jan Gebauer
AG Prof. Baumann
Institut für Biochemie / Uni-Köln
Otto-Fischer-Str. 12-14 / 50674 Köln
Fon: +49 (221) 470 3212
Fax: +49 (221) 470 5066
