Jim wrote (re: Omen) ------ Thanks, Jay. Really appreciate your help.
Thanks Jim ----- I don't want to publicly post too much that was in private email, but will try to provide some general info and there's not much more I can say: There are both (mostly) hardware and (some) password issues as to recovery of the public-facing data. It does not look promising but time will tell. The crux of the matter seems to be that information which should not be made public is intermingled on the same system, so they are proceeding carefully and with trusted parties which is very understandable. J